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Nursing HomeMedicaid

Good Samaritan Society - Maplewood

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

550 Roselawn Avenue East, Saint Paul, MN 5511771 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 27 Google reviews

5
4
3
2
1
Good Samaritan Society - Maplewood Nursing Home in Saint Paul, MN — Street View
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What this means for your family

This facility is highly regarded for its short-term rehabilitation services, but families should exercise extreme caution regarding long-term care placement. We strongly recommend conducting unannounced visits and speaking directly with current long-term residents' families to verify current standards of care, specifically regarding call-light response times and hygiene protocols.

Google Reviews

Google Reviews

27 reviews on Google
Good Samaritan Society - Maplewood receives high praise for its short-term rehabilitation services, with many reviewers highlighting the compassionate nursing staff and effective physical therapy. However, the facility faces serious allegations regarding long-term care, including reports of neglect, poor responsiveness to call lights, and concerns regarding resident privacy and safety. Families should weigh the positive feedback for rehab against the significant concerns raised by long-term care residents' families.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean4.0ActivitiesN/AMedsN/AMemoryN/AComms3.0Value5.0

Strengths

  • Effective short-term rehabilitation therapy
  • Compassionate and friendly nursing staff
  • Private rooms
  • Good meal quality

Concerns

  • Neglect and poor responsiveness to call lights (mentioned by 2 reviewers)
  • Hygiene and basic care issues (e.g., soiled diapers, lack of bathing) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(3)'19(3)'21(2)'23(2)'25(2)'26(2)

Distribution · 28 analyzed

5
16
4
2
3
0
2
0
1
10

How They Respond to Reviews

11%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that your staffing rating is quite high, what specific protocols do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance?
  • 2I noticed that hygiene and personal care are top priorities for our family; could you walk us through the daily routine for bathing and ensuring residents stay comfortable and clean?
  • 3Since the facility has a strong reputation for short-term rehabilitation, how do you integrate that same level of focused, attentive care into the daily life of long-term residents?
  • 4How does your leadership team approach communication with families, and what is the best way for us to stay updated on our loved one's well-being?
  • 5Could you describe the variety of social and recreational activities available to residents to help them feel engaged and connected within the community?
  • 6In the event of a medical concern or emergency, what is your process for assessing the situation and communicating those updates to family members?

Personalized based on this facility's data


Key Review Excerpts

I spent two months at Good Samaritan - Maplewood's acute care center after a complex surgery. I felt right at home there. The nurses and aides were kind and compassionate.

Rehab patient · 2020★★★★★

They treated my sister with respect in transitional care after hospitalization for a fracture leg and a broken arm due to a fall. The staff are caring and kind.

Long-term resident's family · 2026★★★★★

Anyone responding to the call button is 'not my room' and never gets anyone else to respond. Mom is left in a soiled diaper all day frequently.

Long-term resident's family · 2021☆☆☆☆
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.48hrs
OK
Registered nurses for medical care
Total Nursing
4.24hrs
OK
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
19.5%
MN
12.5%
Ramsey
10.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MN
4.3%
Ramsey
5.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
19.4%
MN
24.5%
Ramsey
23.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.0%
Worse than Avg
Here
25.0%
US
15.3%
MN
21.4%
Ramsey
20.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.1%
Worse than Avg
Here
20.1%
US
14.4%
MN
18.6%
Ramsey
18.0%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.4%
Worse than Avg
Here
9.4%
US
4.9%
MN
5.3%
Ramsey
5.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility68.4%
Worse than Avg
Here
68.4%
US
79.7%
MN
82.7%
Ramsey
80.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.7%
Mixed vs Avgs
Here
87.7%
US
81.8%
MN
88.3%
Ramsey
85.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.6%
Worse than Avg
Here
3.6%
US
1.6%
MN
1.8%
Ramsey
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (8.0)
11 complaint-triggered

This facility has concerning patterns with families filing multiple complaints that triggered investigations, particularly around abuse reporting failures, infection control, and medication management. Recurring deficiencies across surveys include fire safety issues, infection prevention problems, and resident care planning shortcomings. While all violations show correction dates, the persistent nature of similar problems—especially fire safety violations appearing in multiple surveys—suggests ongoing operational challenges that families should discuss directly with facility leadership before making placement decisions.

Mar 24, 2026Complaint
2
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Aug 28, 2025Routine
6
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Aug 28, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 22, 2024Routine
17
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0362Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

May 16, 2024Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Dec 18, 2023Complaint
7
0578Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0583Minimal · WidespreadCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Good Samaritan Society - Maplewood

Organization Type

nonprofit

Chain Affiliation

Chain Name

Good Samaritan Society

Chain Size

92 facilities nationwide

Chain avg rating: 3.0/5 · Rank 48 of 88

Ownership & Management

Owners

Sanford

Owner · Organization

100%

The Evangelical Lutheran Good Samaritan Society

Owner (parent company) · Organization

100%

Fluit, Joel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Brown, GeorgeOfficer / DirectorDykhouse, DanaOfficer / DirectorEngbrecht, WesleyOfficer / DirectorGassen, WilliamOfficer / DirectorGulsvig, NeilOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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