Good Samaritan Society - Maplewood
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 27 Google reviews

Watch Good Samaritan Society - Maplewood
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its short-term rehabilitation services, but families should exercise extreme caution regarding long-term care placement. We strongly recommend conducting unannounced visits and speaking directly with current long-term residents' families to verify current standards of care, specifically regarding call-light response times and hygiene protocols.
Google Reviews
Google Reviews
27 reviews on Google“Good Samaritan Society - Maplewood receives high praise for its short-term rehabilitation services, with many reviewers highlighting the compassionate nursing staff and effective physical therapy. However, the facility faces serious allegations regarding long-term care, including reports of neglect, poor responsiveness to call lights, and concerns regarding resident privacy and safety. Families should weigh the positive feedback for rehab against the significant concerns raised by long-term care residents' families.”
Quality Themes
Tap a score for detailsStrengths
- Effective short-term rehabilitation therapy
- Compassionate and friendly nursing staff
- Private rooms
- Good meal quality
Concerns
- Neglect and poor responsiveness to call lights (mentioned by 2 reviewers)
- Hygiene and basic care issues (e.g., soiled diapers, lack of bathing) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that your staffing rating is quite high, what specific protocols do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance?
- 2I noticed that hygiene and personal care are top priorities for our family; could you walk us through the daily routine for bathing and ensuring residents stay comfortable and clean?
- 3Since the facility has a strong reputation for short-term rehabilitation, how do you integrate that same level of focused, attentive care into the daily life of long-term residents?
- 4How does your leadership team approach communication with families, and what is the best way for us to stay updated on our loved one's well-being?
- 5Could you describe the variety of social and recreational activities available to residents to help them feel engaged and connected within the community?
- 6In the event of a medical concern or emergency, what is your process for assessing the situation and communicating those updates to family members?
Personalized based on this facility's data
Key Review Excerpts
“I spent two months at Good Samaritan - Maplewood's acute care center after a complex surgery. I felt right at home there. The nurses and aides were kind and compassionate.”
“They treated my sister with respect in transitional care after hospitalization for a fracture leg and a broken arm due to a fall. The staff are caring and kind.”
“Anyone responding to the call button is 'not my room' and never gets anyone else to respond. Mom is left in a soiled diaper all day frequently.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing multiple complaints that triggered investigations, particularly around abuse reporting failures, infection control, and medication management. Recurring deficiencies across surveys include fire safety issues, infection prevention problems, and resident care planning shortcomings. While all violations show correction dates, the persistent nature of similar problems—especially fire safety violations appearing in multiple surveys—suggests ongoing operational challenges that families should discuss directly with facility leadership before making placement decisions.
Mar 24, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Aug 28, 2025Routine6
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Aug 28, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 22, 2024Routine17
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
May 16, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 18, 2023Complaint7
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Ownership & Operations
Who Operates This Facility
Good Samaritan Society - Maplewood
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 48 of 88
Ownership & Management
Owners
Sanford
Owner · Organization
The Evangelical Lutheran Good Samaritan Society
Owner (parent company) · Organization
Fluit, Joel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Arkhaven Home Care LLC
2.1 miAssisted Living · Roseville, MN
The Encore at Maplewood
2.2 miAssisted Living · Maplewood, MN
Arthur's Senior Care
2.5 miAssisted Living · Roseville, MN
Dellwood Gardens
2.7 miAssisted Living · St. Paul, MN
Carefree Cottages of Maplewood
2.8 miAssisted Living · Maplewood, MN
The Villas at St Paul
3.5 miNursing Home · Saint Paul, MN