Good Samaritan Society - Hastings Village
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in NE · Below recommended RN staffing · Below chain average · $39,704 in fines
What this means for your family
This facility is highly regarded for its clean environment and professional management team, making it a strong candidate for independent living or short-term rehab. However, families should clarify current policies regarding guest participation in activities, as recent changes have caused some friction among long-term residents.
Google Reviews
Google Reviews
27 reviews on Google“Good Samaritan Society - Hastings Village receives high praise for its independent living and rehab services, with residents and families frequently commending the clean facilities, well-maintained grounds, and helpful management team. However, some residents have expressed frustration regarding changes to activity policies and perceived inconsistencies in administrative rules. Overall, the community is viewed as a welcoming and social environment for seniors.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained grounds and facilities
- Professional and compassionate management team
- Active social community and activity center
- High-quality short-term rehab services
Concerns
- Changes to activity policies and fees for guests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your strong staffing rating, how do you ensure that the compassionate care mentioned by families is consistently maintained across all shifts?
- 2I noticed your facility has a very active social calendar; could you clarify the current policy regarding guest participation and any associated fees for family members joining in?
- 3Given the recent focus on health inspection standards, what specific steps is the leadership team taking to improve those metrics while maintaining the clean, well-maintained environment residents enjoy?
- 4How does your nursing team coordinate with local medical providers to handle urgent care needs or emergencies for residents requiring a higher level of oversight?
- 5I see that your management team is active in responding to feedback; how do you typically incorporate suggestions from families into the daily operations of the facility?
- 6Beyond the scheduled activities, what opportunities are there for residents to engage with the broader Hastings community or enjoy the outdoor grounds?
Personalized based on this facility's data
Key Review Excerpts
“My father lived at Good Samaritan Independent Living, and our experience was very positive. Chuck was kind, professional, and very understanding.”
“My stay at start stay rehab was very positive. I couldn’t get over all the nursing staff from the CNSa to the RNd. We superb! They truly cared how I, as a patient was doing on any given day.”
“Great place to live! Considering the expense of owning a home (taxes, insurance, upkeep, utilities) I think it's very affordable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Good Samaritan Society - Hastings Village has 29 deficiencies across four surveys, with one complaint-triggered issue regarding nursing staffing that families reported. The facility shows recurring problems with infection control, resident rights, and safety hazards that have persisted across multiple years (2023-2025). While all violations have correction dates, the pattern of repeated issues in core care areas suggests ongoing operational challenges that warrant careful consideration.
Feb 5, 2026Complaint2
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Mar 6, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 29, 2024Routine7
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 7, 2023Routine15
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Federal Penalties
Fine
Mar 6, 2025
$22,903
Fine
Feb 29, 2024
$16,801
Ownership & Operations
Who Operates This Facility
Good Samaritan Society - Hastings Village
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 62 of 88
Ownership & Management
Owners
Sanford
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
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