Good Samaritan Society - Forest City
Strong Medicare quality ratings; families often praise historically perceived as a standard retirement home. Still worth an in-person visit.
based on 19 Google reviews
Watch Good Samaritan Society - Forest City
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility had positive feedback in the past, recent reports of medical neglect and missing personal items are concerning. If you are considering this facility, we strongly recommend requesting a tour and asking specifically about their protocols for medical oversight and the security of resident belongings.
Google Reviews
Google Reviews
19 reviews on Google“Reviews for Good Samaritan Society - Forest City are extremely limited in descriptive content, making it difficult to form a comprehensive picture. While older reviews were generally positive, recent feedback highlights serious concerns regarding medical neglect, missing personal property, and unreliable physical therapy services.”
Quality Themes
Tap a score for detailsStrengths
- Historically perceived as a standard retirement home
- Previously noted for taking good care of residents
Concerns
- Neglect of medical needs and slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a smaller capacity of 43 residents, how do you ensure that each person receives consistent, personalized attention throughout the day?
- 2I noticed some feedback regarding response times; could you walk me through your process for how staff are alerted when a resident needs assistance and how you track those response times?
- 3Given the importance of medication management, what specific protocols or double-check systems do you have in place to ensure accuracy for residents?
- 4How do you keep families updated on their loved one's health status, and what is the best way for us to communicate with the nursing team if we have questions?
- 5What does a typical day look like in terms of social engagement and activities for residents, and how do you encourage participation?
- 6In the event of a medical concern or an emergency, what is your standard procedure for notifying family members and coordinating with local medical providers?
Personalized based on this facility's data
Key Review Excerpts
“Physical therapy was supposed to come twice a week sometimes didn't even come at all. That is what she was there for. They take so long to respond when you need help.”
“My girlfriend's son got a bad infection on his tailbone and they did nothing”
“They seem to take good care of people, my grandfather in included.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered deficiencies including neglect protection and accident prevention issues. The facility shows recurring problems with electrical systems and emergency equipment, resident care quality, and food safety across multiple surveys. While most deficiencies have correction dates, persistent issues with electrical systems and care quality suggest ongoing challenges that families should investigate during visits.
Aug 7, 2025Routine5
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 7, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 5, 2024Routine5
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Sep 5, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 19, 2023Routine9
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Sep 5, 2024
$8,824
Fine
Oct 19, 2023
$17,121
Payment Denial
Oct 19, 2023
4-day denial
Ownership & Operations
Who Operates This Facility
Good Samaritan Society - Forest City
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 31 of 88
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives