Good Samaritan Society - Fairfield Glade
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 21 Google reviews

Watch Good Samaritan Society - Fairfield Glade
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for independent seniors who value a clean, high-quality environment. However, families should be aware that the facility has limited capacity for residents with high care needs; ensure your loved one's health status is a good match for their service model before moving in.
Google Reviews
Google Reviews
21 reviews on Google“Good Samaritan Society - Fairfield Glade is praised for its clean, well-maintained facilities and pleasant living environment, with families highlighting the quality of rooms and common areas. However, reviewers caution that the facility is best suited for independent residents, as management may quickly deem residents a poor fit if their care needs increase beyond the facility's service model.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- High-quality, comfortable living spaces
- Attentive front desk staff
Concerns
- Lack of flexibility for residents with declining health or changing care needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's high staffing rating, how do you ensure that level of attention remains consistent as a resident's health needs evolve over time?
- 2I noticed the facility is very well-maintained; what specific programs or social activities are currently most popular among residents to keep them engaged during the day?
- 3With eight recent state violations noted, could you walk me through the specific steps the leadership team is taking to address those findings and improve the quality of care?
- 4How does your team approach the transition process if a resident’s health needs change and they require a higher level of support than when they first moved in?
- 5In the event of a medical emergency, what is the protocol for coordinating care with local hospitals, and how are family members kept informed throughout the process?
- 6I see that the front desk staff is highly regarded for being attentive; how do they facilitate communication between families and the clinical team?
Personalized based on this facility's data
Key Review Excerpts
“The rooms are fabulous, including private bathrooms and tiled showers, good natural light, phone's and tv's included in the rooms/price. Common areas are beautiful and inviting.”
“Before jumping to this facility, as impressive as it appears, it would be wise to make sure the health of your loved one is not borderline, as you may end up being told weeks after your arrival by management that a sitter is required, your care level has changed, or it is just not a good fit.”
“Dignity, respect, caring and so incredibly helpful in my dad’s situation. I’m beyond thankful that he is able to be here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies, including families filing complaints that triggered investigations into abuse reporting and resident protection issues. The most recurring problems involve fire safety systems, resident care planning, and medication management. While all violations show correction dates, the facility had significant issues across multiple surveys from 2018-2024, suggesting ongoing operational challenges that families should carefully consider before placement.
Oct 7, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
May 3, 2023Routine16
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nov 14, 2019Routine4
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Oct 3, 2018Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Good Samaritan Society - Fairfield Glade
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 14 of 88 (Best)
Ownership & Management
Owners
Sanford
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit thepreserveatfairfieldglade.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.