Good Samaritan Society Canton
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 6 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in SD · Below recommended RN staffing · Below chain average · $19,615 in fines · Very few deficiencies
What this means for your family
While the facility may be suitable for short-term rehabilitation, the severe allegations regarding long-term care and nursing conduct are deeply concerning. Families should conduct an unannounced visit and ask direct questions about staffing ratios and oversight of daily care tasks like hydration and hygiene.
Google Reviews
Google Reviews
6 reviews on Google“Good Samaritan Society Canton receives highly polarized feedback, with recent reviews highlighting significant concerns regarding staff conduct and quality of care. While some families report positive experiences with short-term rehabilitation services, others describe severe neglect, poor management, and a lack of basic hygiene assistance for long-term residents.”
Quality Themes
Tap a score for detailsStrengths
- Positive short-term rehabilitation experiences
- Appreciated housekeeping staff
- Engaging social environment for some residents
Concerns
- Poor management and staff conduct (mentioned by 3 reviewers)
- Neglect of basic resident care needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding communication, what is the best way for our family to stay updated on our loved one's daily care and needs?
- 2I noticed the facility has a 3-star staffing rating; how do you ensure consistent, high-quality care for residents throughout all shifts?
- 3We read positive things about your short-term rehabilitation program; how does that level of focused attention carry over into long-term nursing care?
- 4Could you walk us through the steps you take to ensure that basic daily needs, like hygiene and room cleanliness, are consistently met for every resident?
- 5What specific protocols are in place to ensure that staff members are providing compassionate and attentive support to residents at all times?
- 6Since the social environment is a highlight here, what are some of the most popular activities that help residents feel connected and engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“My mother did PT there and truly enjoyed the staff ,residents, food and everything they offered her.”
“She received no wound care, no dental hygiene assistance, refused to give her a straw so she became extremely dehydrated and they restricted her diet without consulting her doctor.”
“They some how have a 5 star facility rating, because they know when state will be in so they can clean up all the problems that linger through the facility between state inspections.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeated infection control deficiencies across multiple surveys from 2022 to 2025, indicating ongoing issues with preventing and controlling infections. The main problem areas are infection control, nutrition and dietary services, and resident safety, with one family complaint filed regarding accident prevention. While the facility has provided correction dates for all cited issues, the recurring infection control violations suggest systemic challenges that families should discuss during visits.
May 8, 2025Routine4
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jan 22, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 21, 2023Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Dec 1, 2022Routine3
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jan 22, 2025
$7,008
Fine
Dec 21, 2023
$12,607
Ownership & Operations
Who Operates This Facility
Good Samaritan Society Canton
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 66 of 88
Ownership & Management
Owners
Sanford
Owner · Organization
The Evangelical Lutheran Good Samaritan Society
Owner (parent company) · Organization
Fluit, Joel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
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