Good Samaritan Home & Rehabilitative Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 46 Google reviews
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What this means for your family
The facility's memory care unit and rehabilitation team are highly regarded for their compassionate, hands-on approach. However, given the serious complaints regarding food quality and administrative conduct, we recommend scheduling an unannounced visit during a mealtime to observe the environment and staff interactions firsthand.
Google Reviews
Google Reviews
46 reviews on Google“Good Samaritan Home & Rehabilitative Center receives polarized feedback, with many families praising the compassionate, attentive staff and the engaging atmosphere in the memory care unit. However, critical reviews raise serious concerns regarding administrative professionalism, food quality, and the adequacy of rehabilitation services. Families should be aware of these conflicting experiences and consider visiting in person to verify the current standard of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging activities and memory care environment
- Strong rehabilitation therapy team
- Proactive communication with family members
Concerns
- Poor food quality and small portion sizes (mentioned by 2 reviewers)
- Unprofessional or rude administrative staff (mentioned by 2 reviewers)
- Inadequate hygiene or lack of bathing assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to family feedback online; how do you typically incorporate that input into your daily operations?
- 2Since the rehabilitation team is often highlighted as a strength here, could you explain how they coordinate with nursing staff to ensure a smooth recovery process for residents?
- 3I understand that dining is a key part of the resident experience; what steps are you taking to improve the quality and variety of the meal service?
- 4With your focus on memory care activities, how do you tailor engagement programs to ensure residents with different cognitive levels feel included and stimulated?
- 5Regarding personal care and hygiene, what systems do you have in place to ensure that every resident receives consistent and thorough assistance with their daily grooming needs?
- 6Given the recent state inspection findings, could you share how the team is working to address those specific areas and maintain your high overall CMS rating?
Personalized based on this facility's data
Key Review Excerpts
“I frequently receive phone calls, updates, text messages and photos of my family member doing various activities.”
“If you have a loved one in need of a memory care facility, you should give serious consideration to this facility! I have nothing but good things to say about the caring staff and the love and care shown to my mother.”
“The food was terrible I would not feed it to my dog and he would not even eat it. The executive director was very rude.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
2
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Good Samaritan Home shows ongoing challenges with resident rights, food service, and medication management recurring across multiple surveys from 2022 to 2025. Families have filed complaints about food temperature and nurse staffing transparency. While the facility corrects deficiencies when cited, the pattern of repeat issues in core care areas suggests persistent operational problems that warrant careful consideration during your visit.
Mar 25, 2026Routine1
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Jan 9, 2025Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 17, 2023Routine2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nov 17, 2023Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jun 8, 2023Complaint1
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Good Samaritan Home & Rehabilitative Center
nonprofit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 21 of 91 (Best)
Ownership & Management
Owners
Henry County Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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