Good Samaritan Home
Strong Medicare quality ratings; families often praise clean and well-organized environment. Still worth an in-person visit.
based on 11 Google reviews

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What this means for your family
While older reviews suggest a clean environment with a focus on rehabilitation, the most recent feedback from 2025 raises serious concerns about staff engagement. We strongly recommend scheduling an unannounced visit to observe staff-resident interactions firsthand before making a decision.
Google Reviews
Google Reviews
11 reviews on Google“Good Samaritan Home presents a significant challenge for families to evaluate due to a high volume of empty star-only ratings. While some reviewers from several years ago praised the facility's cleanliness and staff's focus on rehabilitation, recent feedback from 2025 indicates serious concerns regarding staff apathy toward residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-organized environment
- Staff encourages resident independence
- Focus on rehabilitation for returning home
Concerns
- Lack of staff care and attention toward residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the focus on rehabilitation for returning home, what specific support systems are in place to help residents transition back to independent living?
- 2With a 4-star health inspection rating and recent state violations, what specific improvements or changes has the facility implemented to address these findings?
- 3How do you ensure that every resident receives consistent, personalized attention throughout the day to help them feel seen and supported?
- 4Since the facility encourages resident independence, how do you balance that autonomy with the need for close monitoring and safety?
- 5What is the protocol for handling medical emergencies during night or weekend hours when fewer administrative staff are on-site?
- 6Could you walk me through the variety of daily activities available, and how you tailor these to residents who might prefer more quiet or independent engagement?
Personalized based on this facility's data
Key Review Excerpts
“Very clean and we'll organised nursing home.”
“The staff seems to be very helpful & encourages independence to get you back home as soon as possible.”
“Employees do not care about the residents here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 7 deficiencies, including issues with resident rights, infection control, and abuse reporting procedures. The facility shows recurring problems with safety hazards, infection control, and fire safety systems across multiple surveys. While all deficiencies have correction dates, the pattern of repeated issues in safety and the volume of family complaints warrant careful consideration during visits.
Sep 19, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 17, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 27, 2024Complaint3
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Aug 15, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 14, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 19, 2023Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Federal Penalties
Fine
Aug 19, 2023
$26,640
Ownership & Operations
Who Operates This Facility
Good Samaritan Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit gshq.org
Medicare data downloads
Original nursing home datasets
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