Good Samaritan Center
Strong Medicare quality ratings; families often praise effective physical therapy and rehabilitation. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
This facility shows potential for successful rehabilitation and compassionate end-of-life care, but the reports of staff neglect and poor communication are concerning. When touring, specifically observe how staff interact with residents in common areas and ask for a detailed policy on how family members receive updates on their loved one's status.
Google Reviews
Google Reviews
13 reviews analyzed“Good Samaritan Center receives highly polarized feedback, with some families praising the compassionate end-of-life care and effective rehabilitation, while others report serious concerns regarding staff professionalism and resident neglect. Recurring issues include reports of staff failing to engage with residents, limited outdoor access, and inconsistent communication with families. Prospective families should weigh the positive experiences in rehab and spiritual support against the significant allegations of poor oversight and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation
- Compassionate end-of-life and hospice support
- Positive, faith-based environment
- Attentive nursing care for some residents
Concerns
- Staff neglect or unprofessional behavior toward residents (mentioned by 2 reviewers)
- Lack of outdoor access for residents (mentioned by 2 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; what is your preferred process for keeping families updated on their loved one's daily progress?
- 2With the facility's strong focus on physical therapy and rehabilitation, how are those services integrated into the daily routine for residents who need extra support?
- 3Could you walk me through how you ensure consistent, high-quality communication between the nursing staff and family members throughout the week?
- 4I see that outdoor access is important for our family; what opportunities do residents have to safely enjoy fresh air or outdoor space on the premises?
- 5Given your faith-based environment, what kind of social activities or community events are currently being offered to help residents stay engaged and connected?
- 6How does your nursing team handle medical emergencies or urgent changes in a resident's health status to ensure families are notified promptly?
Personalized based on this facility's data
Key Review Excerpts
“My Grampa was well and respectfully cared for here until he passed due to cancer. The nurses were present and attentive and the Chaplain came to sit with him as well.”
“Everyone that cared for my husband had the same goal. The teams communicated very well to achieve the same outcome. Physical Therapy was consistent in achieving the strength needed to go home.”
“I rarely saw smiles, memory loss patients never went outside because there were not enough nurses or helpers to attend to them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Good Samaritan Center has 13 deficiencies across three surveys with no complaint-triggered violations, indicating families haven't filed formal reports. The facility shows recurring issues with resident assessment and care planning across multiple surveys, alongside problems with fire safety systems and equipment maintenance. All deficiencies have correction dates, suggesting the facility addresses identified problems, though some care planning issues persist across different inspection periods.
Oct 31, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 27, 2023Routine6
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 3, 2022Routine2
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Environmental Deficiencies
Keep all essential equipment working safely.
Ownership & Operations
Who Operates This Facility
Good Samaritan Center
nonprofit
Ownership & Management
Owners
Advent Christian Village INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit acvillage.net
Medicare data downloads
Original nursing home datasets
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