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Nursing Home · New Hope, MN
8100 Medicine Lake Road, New Hope, MN 55427
Map location from our source data
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 77 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
Good Samaritan Ambassador has a strong overall Medicare rating. Medicare reports an average of 1.79 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.2 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Good Samaritan Ambassador receives high praise for its warm, welcoming atmosphere and dedicated nursing staff who provide compassionate end-of-life care. However, some families and former patients have reported serious concerns regarding neglect, hygiene issues, and inadequate staffing levels. Prospective families should weigh the facility's strong reputation for transitional care against these significant reports of inconsistent patient oversight.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers describe staff as professional and caring, though others report instances of neglect and abuse.
Reports of management failing to address complaints or follow up on serious incidents suggest inconsistent communication.
While some praise the clean environment, others report severe issues like bed bugs and failure to remove waste.
Reviews are split, with some praising healthy choices and others noting food is sometimes cold or unappealing.
Multiple reviewers highlight bingo, happy hours, and seasonal decor as positive aspects of resident life.
A family member specifically praised the compassionate care provided during a loved one's struggle with Lewy-Body dementia.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“In her final days, all the staff surrounded her with love, compassion, and exceptional Angel Care...and also listened to the family's questions and worries.”
“My 84YO father came to Good Sam Ambassador/New Hope in 10/2024 for transitional care after a hospitalization, then was moved to another wing for skilled nursing and maintenance of his multiple medical issues; he was there a total of 6 months, passing on 4/20/25.”
“The staff continue to provide the best care for my recovery from hip replacement. It's a long slow process and they are making me feel as though I am accomplishing something great each day.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Good Samaritan Ambassador has concerning patterns with fire safety deficiencies recurring across all three recent surveys, including persistent issues with smoke barriers, emergency exits, and fire drills that have not been fully resolved. The facility also shows problems with infection control and resident rights. One deficiency was complaint-triggered when families reported emergency preparedness concerns. While the facility corrects issues when cited, the repeated fire safety violations across multiple years suggest ongoing maintenance and safety challenges.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Good Samaritan Ambassador
nonprofit
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 88 (Highest rating)
Owners
Sanford
Owner · Organization
The Evangelical Lutheran Good Samaritan Society
Owner (parent company) · Organization
Minske, Anna
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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