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Nursing HomeMedicaid

Golfcrest Nursing Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

600 North 17th Ave, Royal Poinciana · Hollywood, FL 3302067 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.2/5

based on 14 Google reviews

5
4
3
2
1
Golfcrest Nursing Center Nursing Home in Hollywood, FL — Street View
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What this means for your family

Given the severe and consistent reports regarding medical neglect, hygiene, and failure to follow advanced directives, extreme caution is advised. If you are considering this facility, you must conduct an unannounced visit to inspect room cleanliness and ask specifically how they document and honor DNR orders and medication schedules.

Google Reviews

Google Reviews

14 reviews on Google
Golfcrest Nursing Center faces severe criticism regarding basic hygiene, medication management, and staff professionalism. While one reviewer praises the facility as a loving environment, the majority of reports describe filthy room conditions, neglect of medical needs, and poor communication with families. Concerns regarding infection control, staff responsiveness, and failure to honor advanced directives are recurring themes.

Quality Themes

Tap a score for details
Food1.0Staff2.0Clean1.0ActivitiesN/AMeds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Warm, loving environment (per one reviewer)
  • Highly qualified staff (per one reviewer)
  • Spotless facility (per one reviewer)

Concerns

  • Poor cleanliness and hygiene (filthy rooms, pests, odors) (mentioned by 2 reviewers)
  • Neglect of medical needs and medication management (mentioned by 2 reviewers)
  • Slow or non-existent staff responsiveness (mentioned by 2 reviewers)
  • Poor communication and lack of family coordination (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02024(1)1.52025(13)3.32026(3)

Distribution · 17 analyzed

5
3
4
1
3
1
2
0
1
12

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent feedback regarding facility maintenance, could you walk me through your current daily cleaning schedule and how you monitor room hygiene?
  • 2With a capacity of 67 residents, how does your team ensure that call lights are answered promptly and that staff remain responsive to individual needs throughout the day?
  • 3Can you explain your specific protocols for medication management and how you ensure that families are kept in the loop regarding any changes in a resident's health status?
  • 4I noticed some concerns regarding the dining experience; could you describe how you manage meal service and ensure that residents receive the nutrition and assistance they require?
  • 5How do you facilitate communication between the nursing staff and family members to ensure we are always updated on our loved one's care plan?
  • 6What does a typical daily activity schedule look like for residents, and how do you encourage social engagement within the facility?

Personalized based on this facility's data


Key Review Excerpts

His assigned room was in a filthy conditions it still contained dirty plates from the previous patient, and the bed had not been changed.

Long-term resident's family · 2025☆☆☆☆

They also failed to give him his medications on time. This caused us a lot of stress and put his health at serious risk.

Memory care family member · 2025☆☆☆☆

The staff are all highly qualified!! The treatment and care you receive are priceless. Starting from the women at the front desk to the women who keep the rooms and facilities spotless.

Long-term resident's family · 2025★★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.39hrs
OK
Registered nurses for medical care
Total Nursing
3.71hrs
91%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
48%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
19.5%
FL
15.0%
Broward
13.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
FL
4.1%
Broward
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.9%
Mixed vs Avgs
Here
9.9%
US
19.4%
FL
11.5%
Broward
9.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.7%
Worse than Avg
Here
15.7%
US
15.4%
FL
8.7%
Broward
8.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
15.3%
FL
10.6%
Broward
11.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Broward
99.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
FL
94.8%
Broward
98.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
79.7%
FL
94.7%
Broward
96.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
FL
1.5%
Broward
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
1penalties
Above state avg (7.3)
1 complaint-triggered
$40,755 in fines

Golfcrest Nursing Center shows a concerning pattern with 29 deficiencies across four surveys, including one complaint-triggered incident where families reported problems with care planning. The facility has recurring issues with nutrition and meal planning, quality of care delivery, and fire safety systems. While all deficiencies have correction dates, the persistent problems across multiple surveys in these core care areas suggest ongoing operational challenges that warrant careful evaluation during your visit.

May 21, 2025Complaint
1
0635Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Apr 10, 2025Routine
10
0693Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 19, 2024Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Sep 2, 2022Routine
11
0917Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure electrical receptacles or cover plates have distinctive color or marking.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Federal Penalties

Fine

Apr 10, 2025

$40,755

Ownership & Operations

Who Operates This Facility

Owner / Operator

Golfcrest Nursing Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

49 facilities nationwide

Chain avg rating: 3.2/5 · Rank 31 of 54

Ownership & Management

Owners

Golfcrest Nursing Member LLC

Owner · Organization

100%

Br Family Holdings LLC

Owner (parent company) · Organization

Flnho Capital Group LLC

Owner (parent company) · Organization

South Florida 3 Opco Partners LLC

Owner (parent company) · Organization

Zbl-18 LLC

Owner (parent company) · Organization

Rubinstein, Berish

Owner (parent company)

Key personnel

Pena, StephanieW-2 Managing EmployeeLanda, BenjaminOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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