Golfcrest Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 14 Google reviews

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What this means for your family
Given the severe and consistent reports regarding medical neglect, hygiene, and failure to follow advanced directives, extreme caution is advised. If you are considering this facility, you must conduct an unannounced visit to inspect room cleanliness and ask specifically how they document and honor DNR orders and medication schedules.
Google Reviews
Google Reviews
14 reviews on Google“Golfcrest Nursing Center faces severe criticism regarding basic hygiene, medication management, and staff professionalism. While one reviewer praises the facility as a loving environment, the majority of reports describe filthy room conditions, neglect of medical needs, and poor communication with families. Concerns regarding infection control, staff responsiveness, and failure to honor advanced directives are recurring themes.”
Quality Themes
Tap a score for detailsStrengths
- Warm, loving environment (per one reviewer)
- Highly qualified staff (per one reviewer)
- Spotless facility (per one reviewer)
Concerns
- Poor cleanliness and hygiene (filthy rooms, pests, odors) (mentioned by 2 reviewers)
- Neglect of medical needs and medication management (mentioned by 2 reviewers)
- Slow or non-existent staff responsiveness (mentioned by 2 reviewers)
- Poor communication and lack of family coordination (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding facility maintenance, could you walk me through your current daily cleaning schedule and how you monitor room hygiene?
- 2With a capacity of 67 residents, how does your team ensure that call lights are answered promptly and that staff remain responsive to individual needs throughout the day?
- 3Can you explain your specific protocols for medication management and how you ensure that families are kept in the loop regarding any changes in a resident's health status?
- 4I noticed some concerns regarding the dining experience; could you describe how you manage meal service and ensure that residents receive the nutrition and assistance they require?
- 5How do you facilitate communication between the nursing staff and family members to ensure we are always updated on our loved one's care plan?
- 6What does a typical daily activity schedule look like for residents, and how do you encourage social engagement within the facility?
Personalized based on this facility's data
Key Review Excerpts
“His assigned room was in a filthy conditions it still contained dirty plates from the previous patient, and the bed had not been changed.”
“They also failed to give him his medications on time. This caused us a lot of stress and put his health at serious risk.”
“The staff are all highly qualified!! The treatment and care you receive are priceless. Starting from the women at the front desk to the women who keep the rooms and facilities spotless.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Golfcrest Nursing Center shows a concerning pattern with 29 deficiencies across four surveys, including one complaint-triggered incident where families reported problems with care planning. The facility has recurring issues with nutrition and meal planning, quality of care delivery, and fire safety systems. While all deficiencies have correction dates, the persistent problems across multiple surveys in these core care areas suggest ongoing operational challenges that warrant careful evaluation during your visit.
May 21, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Apr 10, 2025Routine10
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 19, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Sep 2, 2022Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure electrical receptacles or cover plates have distinctive color or marking.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Federal Penalties
Fine
Apr 10, 2025
$40,755
Ownership & Operations
Who Operates This Facility
Golfcrest Nursing Center
nonprofit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 31 of 54
Ownership & Management
Owners
Golfcrest Nursing Member LLC
Owner · Organization
Br Family Holdings LLC
Owner (parent company) · Organization
Flnho Capital Group LLC
Owner (parent company) · Organization
South Florida 3 Opco Partners LLC
Owner (parent company) · Organization
Zbl-18 LLC
Owner (parent company) · Organization
Rubinstein, Berish
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit golfcresthc.com
Medicare data downloads
Original nursing home datasets
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