Goldwater Care Danville
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 15 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (27 vs median 11.0)
Bottom 25% in IL · Meets national RN staffing standard · Worst in GOLDWATER CARE chain · $221,939 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While the facility has a strong reputation for rehabilitation and cleanliness, recent feedback indicates a significant decline in staff professionalism and communication. When touring, we strongly recommend asking for a specific plan on how the facility ensures consistent, respectful care and how they handle family inquiries when staff are busy.
Google Reviews
Google Reviews
15 reviews on Google“Goldwater Care Danville presents a stark contrast in experiences, with recent reviews highlighting significant concerns regarding staff professionalism and responsiveness. While some families praise the facility for its cleanliness and dedicated rehabilitation team, others report rude behavior, poor communication, and inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and skilled rehabilitation therapy team
- Clean and well-maintained facility environment
- Compassionate end-of-life care
Concerns
- Unprofessional and rude staff behavior (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on improving team interactions, what specific training or initiatives are currently in place to ensure staff maintain a professional and supportive tone with residents and their families?
- 2I noticed the facility has a strong reputation for its rehabilitation therapy team; how do you integrate these therapists into the daily care plan for residents who need ongoing support?
- 3Communication is very important to our family; what is the best way to receive regular updates on our loved one's health, and who should we contact if we have trouble reaching someone by phone?
- 4With 27 recent health inspection deficiencies noted, what specific steps has the leadership team taken over the last year to address these concerns and improve the quality of care?
- 5Since medication management is a critical part of daily health, could you walk us through the process for ensuring medications are administered accurately and on time?
- 6What does a typical day look like for residents in terms of social activities and engagement, and how do you ensure those who are less mobile still feel included in the community?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team is excellent at this location. Jake, Kelsey and Robert are amazing therapist and I couldn't ask for anyone better to complete progressive and client centred care.”
“Goldwater care in Danville is one of the cleanest and friendliest facilities I have ever seen. From the administration to the entire staff nurses, CNAs and physical therapist all make a very professional and well maintained facility.”
“My Dad was at Colonial Manor for just a couple of days before he went home to heaven, but every single staff member, housekeeper, CNA, and nurse that helped us care for Dad in his final days was beyond helpful and kind.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents who lost too much weight
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Goldwater Care Danville has serious concerns with 93 deficiencies across 19 surveys, including 53 triggered by family complaints about resident care. Persistent problems include accident prevention/safety supervision, medication management, and infection control, with issues recurring across multiple years. While the facility reports corrections for cited violations, the high volume of family-initiated complaints about abuse reporting, wound care, and basic safety suggests ongoing quality challenges that merit careful consideration before placement.
Mar 12, 2026Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 26, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 2, 2025Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 25, 2025Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 28, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 12, 2025Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Federal Penalties
Fine
Oct 2, 2025
$239,680
Payment Denial
Apr 4, 2025
55-day denial
Fine
Jan 16, 2025
$41,005
Payment Denial
Jan 16, 2025
13-day denial
Fine
Nov 27, 2024
$48,031
Fine
Jun 13, 2024
$120,049
Fine
Feb 23, 2024
$12,854
Ownership & Operations
Who Operates This Facility
Goldwater Care Danville
for profit
Chain Affiliation
Goldwater Care
11 facilities nationwide
Chain avg rating: 1.4/5 · Rank 4 of 11 (Worst)
Ownership & Management
Owners
Katzenstein, Meir
Owner
Tversky, Aaron
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit goldwatercare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.