Golden Years Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehab services. Still worth an in-person visit.
based on 12 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation, as the therapy staff is consistently praised for helping patients regain independence. However, if you are looking for long-term care, you should investigate the recent reports of restrictive visitor access and administrative transparency issues.
Google Reviews
Google Reviews
12 reviews analyzed“Families seeking rehabilitation services will find a highly-regarded therapy department and nursing staff that prioritize patient recovery and kindness. However, recent reviews have raised significant concerns regarding restrictive facility access, surveillance of visitors, and potential issues with administrative transparency.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab services
- Kind and dedicated nursing and aide staff
- Clean and efficient housekeeping and support staff
- Positive patient outcomes for rehabilitation
Concerns
- Restrictive facility access and high surveillance of visitors
- Administrative distrust and lack of leadership transparency
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details from the reviews, such as mentioning family members or specific departments like the therapy team. The tone is consistently warm, appreciative, and professional.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab services here; could you tell us more about how the therapists work with residents to achieve positive outcomes?
- 2Since we value staying connected, how do you manage visitor access and what is the best way for us to plan regular visits with our loved one?
- 3What is the best way for families to stay updated on any changes in a resident's care or daily health status?
- 4Could you describe what a typical day looks like for residents, including any social activities or group events?
- 5In the event of a medical emergency during the night or over the weekend, what is the protocol for notifying the family?
- 6We noticed the facility is very well-maintained; how does the housekeeping team ensure a clean and comfortable environment for the residents?
Personalized based on this facility's data
Key Review Excerpts
“The therapist were so dedicated to make sure their patient was well on they way to recovery. My therapist was Gayle & I think she is so dedicated.”
“The therapy department is awesome! He was able to recover enough function to return home.”
“The gentleman not only helped me shower but taught me techniques for showering on my own when I got home. The people in the physical therapy department are absolutely wonderful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints leading to 3 deficiencies, including issues with accident prevention, resident belongings protection, and medical records safeguarding. The facility shows recurring problems with safety measures (blocked emergency exits appearing in multiple surveys), medication management, and nutrition services. Most deficiencies have correction plans, though exit obstruction issues persist across surveys, suggesting ongoing safety concerns that families should discuss during visits.
Aug 7, 2025Routine3
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Oct 30, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 3, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Jun 3, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Apr 27, 2023Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Federal Penalties
Fine
Jun 3, 2024
$8,021
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
MARLIN NURSING AND REHAB CENTER LLC
CONNOR HUGHES
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 2 of 21 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit goldenyearshc.com
Medicare data downloads
Original nursing home datasets
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