Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 81 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 43% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 29 findings, above the CA average of 15.4. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families considering Golden Sonora Care Center will find a facility with a highly praised, compassionate nursing and administrative staff, particularly in the memory care and rehab wings. However, there are significant, recurring reports of slow response times to call lights, inconsistent meal quality, and concerns regarding the security of personal belongings. While many recent reviews suggest the facility is improving under new administration, some families still report issues with staffing levels and communication regarding insurance and care plans.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
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Distribution · 88 analyzed
The owner relies heavily on repetitive templates and canned phrases. While they attempt to personalize some positive reviews by including the reviewer's name, the responses to negative reviews are almost entirely standardized scripts directing users to a phone number.
Personalized based on this facility's data
Key Review Excerpts
“The facility is well lit, clean, and organized. The staff are all super friendly, helpful and informative about anything you might have questions about.”
“My father is receiving excellent care at Avalon. Each administrator we have come in contact with have been responsive to our inquiries and usually have followed up promptly with my father regarding his needs.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows serious concern with frequent family complaints triggering 29 deficiencies and persistent problems across medication management, care planning, and treatment quality. Families have repeatedly reported issues with notification of incidents, medication errors, and inadequate care. While most violations are eventually corrected, the pattern of recurring complaints about the same core care areas—particularly medication safety and proper treatment—suggests ongoing quality control problems that warrant careful consideration before placement.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Federal Penalties
Fine
Feb 26, 2024
$56,843
Payment Denial
Feb 26, 2024
21-day denial
Golden Sonora Care Center
for profit
Golden Snf Operations
7 facilities nationwide
Chain avg rating: 2.3/5 · Rank 6 of 7 (Lowest rating)
Owners
Sonora Operations Holdings LLC
Owner · Organization
Ch Cafive Holdings LLC
Owner (parent company) · Organization
Cw Cafive Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
81 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 2 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.