Golden Manor Retirement Center
Families consistently rate this highly — reviewers highlight clean and comfortable resident rooms. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
While the facility offers a clean environment and easy access for family visits, the extreme severity of the reported safety incident involving a resident's death cannot be ignored. If you choose this facility, you should specifically inquire about their fall prevention protocols and staffing levels during shift changes.
Google Reviews
Google Reviews
9 reviews on Google“Families may find comfort in the facility's clean rooms and the ability to easily take residents on outings, but there are serious concerns regarding resident safety and oversight. While some staff members are described as friendly and 'on point,' others have reported instances of bullying and a noticeable tobacco odor due to resident smoking.”
Quality Themes
Tap a score for detailsStrengths
- Clean and comfortable resident rooms
- Friendly and attentive staff members
- Ease of visiting and taking residents on outings
- Diverse social environment
Concerns
- Potential for inadequate supervision/safety incidents
- Noticeable tobacco odor in the facility
- Need for more CNAs to assist with showers
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and comfortable the resident rooms are; could you show us a few examples of the different layouts available?
- 2The staff seems very friendly and attentive based on what people have shared—how do you ensure that level of care remains consistent during shift changes?
- 3Since we value being able to take our loved one on outings, how does the facility handle the logistics of residents leaving the building for social trips?
- 4Could you tell us more about the daily social environment and what types of group activities are available to help residents stay engaged?
- 5With the recent state inspections, what specific steps has Golden Manor taken to improve supervision and resident safety protocols?
- 6How many CNAs are typically available during the morning hours to assist residents with personal care like showering?
Personalized based on this facility's data
Key Review Excerpts
“This has something for everyone smoking non-smoking, social or not, and my dad's room is always clean. I'm actually at peace knowing he is in a comfortable place. Easy to visit and to take him on outings. Staffs on point. Just a suggestion maybe hire on CNA's to assist with showers.”
“My mother died in this facility. She was even found in the tub, and the staff doesn't know what, when or how.”
“Most of the staff is very friendly some of the office staff is not so friendly. There are many who speak only Spanish, others speak English, and others bilingual . Most people are medicated and a good number are smokers so the facility smells like tobacco .”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 13, 2026InspectionClean
FACILITY EVALUATION REPORT
Jan 22, 2026OtherClean
The facility underwent an unannounced case management visit following a Special Incident Report concerning a resident involved in an accident. The LPA reviewed the resident's file and spoke with the administrator. No deficiencies were cited during the inspection.
Dec 18, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 20, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 27, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff abandoning a resident and illegal eviction. The investigation found that the allegations were unsubstantiated based on interviews and gathered information. No specific deficiencies were cited in the report.
May 23, 2025InspectionClean
The facility underwent a required annual inspection on May 23, 2025. The inspection noted several areas of compliance, including hot water temperatures and documentation review. However, two deficiencies were cited: damaged window screens in two rooms and a large tear in a resident's mattress.
May 23, 2025OtherClean
The facility underwent a required annual inspection on May 23, 2025. The inspection noted several areas of compliance, including hot water temperatures and documentation review. However, two deficiencies were cited: damaged window screens in two rooms and a large tear in a resident's mattress.
Oct 3, 2024ComplaintClean
The complaint investigation found the allegation regarding improper medication storage to be substantiated. The primary deficiency cited relates to the failure to keep centrally stored medications in a safe, locked location, evidenced by an unauthorized inhaler found in a resident's room. Immediate corrective action is required to ensure proper medication management protocols are followed.
Ownership & Operations
Who Operates This Facility
1109 West Beverly Blvd., LLC
MARIA JACOBO
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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