Golden Hill Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 158 Google reviews

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What this means for your family
Golden Hill has a very active and well-regarded activities program and a strong rehabilitation team, making it a good choice for those seeking engagement and recovery. However, families should be aware of consistent reports regarding weekend understaffing and communication barriers; we recommend asking for a direct contact person for your loved one's care team before admission.
Google Reviews
Google Reviews
158 reviews on Google“Golden Hill Nursing and Rehabilitation Center receives highly polarized feedback, with many families praising the compassionate nursing staff, effective rehabilitation services, and the facility's cleanliness. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor communication from administration, and inconsistent quality of care, particularly on weekends. Families should carefully weigh these reports of neglect against the many positive testimonials regarding specific staff members.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing/CNA staff
- Effective rehabilitation and therapy programs
- Clean and well-maintained facility
- Engaging activities and recreation staff
Concerns
- Chronic understaffing leading to neglect (mentioned by 7 reviewers)
- Poor communication and difficulty reaching staff/nurses (mentioned by 5 reviewers)
- Unpleasant odors (urine) in hallways (mentioned by 2 reviewers)
- Poor quality or unappealing food (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 160 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that staffing levels are a priority for you, could you walk me through how your team manages daily care assignments to ensure residents receive timely attention?
- 2I noticed that communication is a key focus for families; what is the best way for us to stay in regular contact with the nursing team regarding our loved one's health updates?
- 3I’ve read great things about your recreation staff—could you tell me more about the daily activities that help residents stay engaged and connected with others?
- 4With the facility's focus on rehabilitation, how do you coordinate between the therapy team and the nursing staff to ensure a consistent care plan?
- 5We understand that dining is an important part of daily life; how do you handle dietary preferences or concerns to ensure residents are satisfied with their meals?
- 6How does your nursing team manage medication administration to ensure accuracy and safety for residents throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“The nursing home was abusive and neglectful. My grandfather was abused and neglected without professional care until I reached out to my aunt.”
“The lobby staff are always welcoming and friendly. The nursing staff provides my mom with excellent care. The social worker, OT staff and business office keep the family well informed and up to date.”
“I had a very serious eye problem and needed to see my eye dr immediately. Granted I was in for my hip, I was told that I had to give 3 weeks notice to schedule transportation, pay $500+ to “hold” my bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 13 complaint-triggered deficiencies indicating families have filed reports about safety and care issues. The most recurring problems involve resident rights violations (unsafe living conditions), quality of care deficiencies (inadequate treatment), and medication management errors. Many safety and infrastructure issues persist across multiple surveys from 2021-2025, though most deficiencies show correction dates, suggesting the facility addresses problems when cited.
Apr 3, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Oct 22, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 20, 2025Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 20, 2025Complaint7
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 9, 2025Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Apr 16, 2024Routine21
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Golden Hill Nursing and Rehabilitation Center
for profit
Chain Affiliation
Infinite Care
8 facilities nationwide
Chain avg rating: 3.2/5 · Rank 13 of 20
Ownership & Management
Owners
Berger, Alexander
Owner
Farbenblum, Edward
Owner
Lebovich, Tibor
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
158 reviews from families & visitors
Official Website
Visit goldenhillrehab.com
Medicare data downloads
Original nursing home datasets
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