Golden Creek Healthcare and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 93 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a compassionate, community-oriented environment with highly experienced staff. However, if your loved one requires strict adherence to hygiene schedules, you should proactively communicate and verify documentation during your visits to ensure care standards are being met consistently.
Google Reviews
Google Reviews
93 reviews analyzed“Golden Creek is widely praised for its exceptionally kind, long-tenured staff and a clean, well-maintained environment that feels like a community. While many families highlight the compassionate care and engaging activities, some reviewers have raised serious concerns regarding inconsistent hygiene documentation and responsiveness to call lights during certain shifts.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and long-tenured staff
- Clean and pleasant facility atmosphere
- Engaging resident activities and events
- Strong rehabilitation and therapy services
Concerns
- Inconsistency in hygiene and bathroom documentation (mentioned by 2 reviewers)
- Slow response times to call lights (mentioned by 2 reviewers)
- Occasional unpleasant odors in certain areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that use the reviewer's name and acknowledge specific details in positive reviews. For negative reviews, they attempt to move the conversation to a private channel or provide evidence to refute claims.
Questions for Your Tour
- 1I noticed some wonderful comments about the long-tenured staff here; how do you foster that sense of continuity and connection with the residents?
- 2With the high rating for your rehabilitation services, could you tell us more about how the therapy team works with residents to meet their specific recovery goals?
- 3What specific steps does your team take to ensure call lights are answered promptly and that resident needs are met right away?
- 4How does the facility manage cleanliness and air quality in the common areas to ensure a consistently pleasant atmosphere for everyone?
- 5Could you describe some of the favorite social events or daily activities that keep the residents engaged and active?
- 6In the event of a medical emergency during the night, what is the protocol for communicating with the family and ensuring immediate care?
Personalized based on this facility's data
Key Review Excerpts
“Their touching tribute when the funeral home arrived, lining the hall, raising their hands, and playing a song, was a meaningful experience for my husband.”
“Every visit has been positive and any minor concerns I have had been addressed in a timely manner and appropriately.”
“The staff here is absolutely amazing. Kind friendly Johnny on the spot if you have any concerns. They take care of it immediately.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 24 deficiencies across six surveys, including five complaint-triggered violations where families filed reports about serious issues like abuse reporting failures and inadequate care planning. The most recurring problems involve food safety and handling, fire safety systems, and resident care planning and assessments. While all deficiencies show correction dates, the persistent food safety violations across multiple years and recent complaints about neglect reporting suggest ongoing operational challenges that warrant careful evaluation during any visit.
Aug 6, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 30, 2025Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 11, 2024Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 24, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 16, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ownership & Operations
Who Operates This Facility
Memorial Medical Center
for profit
NEXION HEALTH AT NAVASOTA, INC
CAMETRICA D FLOWERS
Chain Affiliation
Nexion Health
52 facilities nationwide
Chain avg rating: 2.9/5 · Rank 9 of 26
Ownership & Management
Owners
Memorial Medical Center
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
93 reviews from families & visitors
Official Website
Visit nexion-health.com
Medicare data downloads
Original nursing home datasets
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