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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 38 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 16% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Golden Age Healthcare and Rehabilitation Center receives highly polarized feedback, with some families praising the facility's cleanliness and friendly staff, while others report severe neglect and systemic failures. Multiple reviewers have raised alarming concerns regarding medication management, inadequate staffing, and poor communication, suggesting that the quality of care may be inconsistent or declining.
Quality Themes
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Concerns
Rating Trends
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Distribution · 41 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Twenty days and never had the same food. Even had a top notch Christmas Party. Would recommend Golden Age for anyone needing rehab.”
“The willful deprivation and failure to provide essential human care, abandon the prescribed treatment plan, and neglect to report health changes of an infirm family member by the staff continued even after family intervention.”
“Call waiting lights go unanswered. Medicines are dispensed wrongly. Upper management shows but does nothing.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern with 28 deficiencies across 7 surveys, including 11 complaint-triggered violations where families reported problems. Recurring issues involve care planning and assessments, daily living assistance, and food safety. Most seriously, there was one abuse/neglect violation. While the facility corrects issues when cited, the high volume of complaints and repeat problems in core care areas suggest ongoing quality concerns that warrant careful evaluation.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Apr 1, 2025
$8,044
Golden Age Healthcare and Rehabilitation Center
for profit
Plantation Management Company
16 facilities nationwide
Chain avg rating: 1.5/5 · Rank 15 of 16 (Lowest rating)
Owners
Qsst Trust for Gene Oliver Quirk III
Owner · Organization
Qsst Trust for Marshall Todd Quirk
Owner · Organization
Qsst Trust for Scott Holden Quirk
Owner · Organization
Quirk, Cynthia
Owner
Quirk, Gene
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
38 reviews from families & visitors
Official Website
Visit goldenageds.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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