Gold Country Health Center
Strong Medicare quality ratings; families often praise exceptional rehabilitation and pt services. Still worth an in-person visit.
based on 31 Google reviews
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What this means for your family
This facility offers exceptional rehabilitation services and a beautiful environment that many families find comforting. However, you should exercise extreme caution regarding billing transparency and perform a thorough inspection of the room cleanliness upon your loved one's arrival, as recent reports indicate significant lapses in these areas.
Google Reviews
Google Reviews
31 reviews on Google“Gold Country Health Center is highly regarded for its beautiful, clean facility and an exceptional rehabilitation and therapy department. While many families praise the compassionate nursing staff and professional administrators, some recent reviewers have raised serious concerns regarding billing transparency and cleanliness during patient transfers.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and PT services
- Beautiful, clean, and well-maintained facility
- Compassionate and professional nursing staff
- Engaged and involved administration
Concerns
- Billing and financial transparency issues
- Inconsistent cleanliness during patient admissions
- Staffing attentiveness and professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab services; could you tell us more about how those programs are integrated into daily care?
- 2How does the administration stay involved with the residents and families on a regular basis?
- 3What is the typical meal schedule like, and how do you ensure the dining experience is enjoyable for everyone?
- 4Can you describe the process for ensuring a resident's room is thoroughly cleaned and prepared specifically for their arrival?
- 5How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 6What kind of daily activities or social engagements are available to help residents stay active and connected?
Personalized based on this facility's data
Key Review Excerpts
“My Father had a stroke and spent approx 4 months in Skilled Nursing before he was discharged home. Home was not good environment so I brought him back to the Assisted Living side. Everyone, and I means EVERYONE is beyond amazing.”
“The grounds are beautiful, the rooms are spacious and it’s very clean. Most importantly, the care provided is top notch!”
“The floors in her room were absolutely disgusting, I had to wipe blood splatter off the poll next to her bed that she could use to pull herself up on, broken blinds, the foot extensions from someone's wheel chair were sitting in the sink in her room.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Gold Country Health Center has significant recurring problems with medication management, nutrition services, and resident care planning, with 78 deficiencies across multiple surveys including 6 from family complaints. The facility shows a concerning pattern of repeated violations in the same areas across different time periods, though all deficiencies have correction dates. Families have filed reports about inadequate care quality and activities programming.
Sep 10, 2025Routine17
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Construction Deficiencies
Use approved construction type or materials.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 13, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Sep 26, 2024Routine22
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Sep 10, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Mar 11, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 7, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Federal Penalties
Fine
Aug 25, 2023
$7,443
Fine
Aug 25, 2023
$7,443
Ownership & Operations
Who Operates This Facility
Gold Country Health Center
for profit
Chain Affiliation
Cypress Healthcare Group
13 facilities nationwide
Chain avg rating: 3.5/5 · Rank 10 of 13
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit goldcountryhc.com
Medicare data downloads
Original nursing home datasets
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