Glenwood Healthcare
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 21 Google reviews

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What this means for your family
Glenwood Healthcare is highly regarded for its clean environment and active social calendar, making it a welcoming choice for residents who value engagement. While the reviews are overwhelmingly positive, families should always schedule a tour to observe staff-to-resident interactions firsthand and ensure the facility's current pace matches their loved one's specific needs.
Google Reviews
Google Reviews
21 reviews on Google“Glenwood Healthcare receives consistently high praise for its cleanliness, pleasant environment, and the dedication of its staff. Families and former patients frequently highlight the facility's festive atmosphere, engaging activities, and the compassionate nature of the nursing and support teams.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and fresh-smelling facility
- Compassionate and attentive nursing staff
- Engaging activity programs and festive events
- Professional and responsive care team
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into the daily care plan for residents?
- 2With the current staffing levels noted in your CMS ratings, how do you ensure that each resident receives consistent, one-on-one attention throughout the day?
- 3Your facility has a great reputation for being clean and festive; what are some of the most popular activities or events that residents look forward to most each month?
- 4Given the recent state health inspections, what specific improvements or new protocols have been implemented to address those findings?
- 5How does your nursing team coordinate with outside specialists or manage urgent medical needs when a resident requires immediate attention?
- 6Since you have a smaller capacity of 60 residents, how does that intimate setting help your staff build stronger, more personalized relationships with the people living here?
Personalized based on this facility's data
Key Review Excerpts
“The whole staff is fantastic and the facility is vey clean and fresh smelling. They are very attentive and compassionate with the residents.”
“My husband and I recently visited a family member in this facility. She seems very content there. She talked about the friendly staff. The food is good she said, and she loves the activities, especially bingo.”
“Very professional nurses, administrator, CNA, doctors and nurses practitioner, therapy. I would send my love ones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Glenwood Healthcare has a concerning pattern of 27 deficiencies across multiple surveys, including one complaint-triggered medication error issue where a family reported problems. The facility shows recurring problems with fire safety systems, dietary services, and resident care planning. While all deficiencies show correction dates, the frequency and breadth of issues across safety, nutrition, and care areas suggest systemic challenges that families should carefully consider.
Jul 31, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 25, 2024Routine16
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Jun 3, 2022Routine7
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Aug 26, 2019Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Ownership & Operations
Who Operates This Facility
Glenwood Healthcare
for profit
Chain Affiliation
James & Judy Lincoln
56 facilities nationwide
Chain avg rating: 2.5/5 · Rank 16 of 56
Ownership & Management
Owners
Lincoln, James
Owner
Lincoln, Judy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit glenwoodbytutera.com
Medicare data downloads
Original nursing home datasets
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