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Nursing HomeMedicaid Top Rated

Glenwood Care Center

Strong Medicare quality ratings; families often praise excellent physical and occupational therapy. Still worth an in-person visit.

1300 North C Street, Carriage Square · Oxnard, CA 9303099 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 80 Google reviews

5
4
3
2
1
Glenwood Care Center Nursing Home in Oxnard, CA — Street View
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What this means for your family

This facility is an excellent choice for patients focused on intensive physical or occupational therapy, as their rehab services are a standout strength. However, families should verify the current status of the facility's climate control and closely monitor responsiveness to call lights, as these have been recurring pain points in the past.

Google Reviews

Google Reviews

80 reviews on Google
Glenwood Care Center is highly regarded by many families for its exceptional physical therapy services and a nursing staff that is frequently described as kind, professional, and attentive. However, potential residents should be aware of significant historical concerns regarding medical neglect, lack of air conditioning, and inconsistent responsiveness to patient needs.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean9.0Activities5.0MedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Excellent physical and occupational therapy
  • Kind and compassionate nursing staff
  • Clean and well-maintained facility
  • Welcoming environment for families

Concerns

  • Lack of air conditioning (mentioned by 3 reviewers)
  • Inconsistent responsiveness to call lights/patient needs (mentioned by 3 reviewers)
  • Poor food quality (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'17(3)'19(9)'21(2)'23(11)'25(9)'26(19)

Distribution · 81 analyzed

5
53
4
8
3
4
2
1
1
15

How They Respond to Reviews

37%response rate
Good

The owner primarily uses personalized responses that mirror the specific language and sentiments found in 5-star reviews. While they acknowledge specific details in positive feedback, they rely on templated, polite phrasing for shorter or non-text reviews.

Questions for Your Tour

  • 1We were so impressed to see your 5-star CMS ratings for staffing and health inspections; how do you maintain such high standards of care for your residents?
  • 2Since we noticed your team is very active in responding to family feedback, what is the best way for us to stay in touch with the nursing staff regarding our loved one's needs?
  • 3We've heard wonderful things about your physical and occupational therapy programs; could you tell us more about how those services are integrated into a resident's daily routine?
  • 4How do you ensure that call lights are answered promptly, especially during the busier night shifts?
  • 5Could you tell us a bit about the dining experience, specifically regarding how much input residents have in their meal options and nutritional variety?
  • 6How does the facility manage temperature control and airflow in the resident rooms during the warmer summer months?

Personalized based on this facility's data


Key Review Excerpts

My dad stayed here and he is forever grateful for the nursing and therapy services! My family and i will always remember how welcoming and understanding glenwood care center was!

Long-term resident's family · 2026★★★★★

The staff was caring loving and respectful to him . This time he is very sick and can hardly eat or communicate. None the less they are treating him with dignity, respect, and doing all they can to help him.

Long-term resident's family · 2023★★★★★

My mom complained about her leg for weeks. We went in looked at it and saw it looked off. We reported it to the nurse who could care less and they yet again ignored it! They ended up having to amputate her leg from above the need.

Long-term resident's family · 2021★★★★★
Source: 80 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
93%
Registered nurses for medical care
Total Nursing
4.27hrs
OK
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
37%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
15.4%
CA
11.6%
Ventura
12.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Ventura
99.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.1%
Mixed vs Avgs
Here
17.1%
US
19.4%
CA
10.7%
Ventura
10.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.8%
Better than Avg
Here
8.8%
US
15.3%
CA
10.5%
Ventura
9.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
14.4%
CA
10.4%
Ventura
10.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.8%
Mixed vs Avgs
Here
6.8%
US
12.1%
CA
7.0%
Ventura
3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
CA
94.2%
Ventura
98.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
79.7%
CA
93.2%
Ventura
97.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
CA
1.5%
Ventura
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (15.4)
6 complaint-triggered

Glenwood Care Center has recurring issues with resident care planning and assessment that have persisted across multiple years, including problems identified through family complaints. The facility shows repeated deficiencies in medication management, nursing staff competency, and fire safety systems. While all violations have correction dates, the pattern of ongoing care planning problems and five complaint-triggered deficiencies suggests families should carefully evaluate current conditions during any visit.

Nov 24, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

May 30, 2025Routine
10
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

May 23, 2024Routine
4
0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Apr 17, 2024Complaint
2
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Dec 7, 2023Complaint
1
0728Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Jun 6, 2023Complaint
1
0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Glenwood Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 3.2/5 · Rank 57 of 328 (Best)

Ownership & Management

Owners

Flagstone Healthcare Central LLC

Owner · Organization

The Ensign Group INC

Owner (parent company) · Organization

Port, Barry

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Cooley, TimothyManaging Control - Governing BodyValiveti, VinodManaging Control - Governing BodyBurnam, SoonOfficer / DirectorKeetch, ChadOfficer / DirectorWillits, AdamOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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