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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 181 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 40% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 12 findings, above the TX average of 9.1. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families seeking rehabilitation services will likely find the therapy teams to be a major strength, with many reviewers praising the physical therapy department's effectiveness. However, there is a significant divide between the rehab and long-term care wings, as several reviewers reported serious concerns regarding neglect, understaffing, and patient falls in the long-term nursing side.
Quality Themes
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Concerns
Rating Trends
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Distribution · 185 analyzed
The owner uses personalized templates for positive reviews but adopts a defensive and argumentative tone when addressing negative feedback. They often attempt to invalidate the reviewer's claims by citing clinical circumstances or directing them to private channels.
Personalized based on this facility's data
Key Review Excerpts
“The therapy department alone deserves a million stars. The outcomes this facility produces is way beyond I have seen.”
“The staff at Glenview is amazing!!! The facility is clean. I was able to get my Mother taken care of w/o any problems!”
“My dad was sent there for short term care, he is to have 24 hour care to help go to restroom and etc, he was admitted on Thurs and fell twice, less then 24 hours of being there.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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5
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns of complaint-triggered deficiencies, with families reporting issues that led to 18 violations across multiple surveys. The most recurring problems involve abuse/neglect prevention, resident safety and accident prevention, and infection control. While the facility has provided correction dates for most violations, serious issues persist through recent surveys, including multiple abuse reporting failures and ongoing safety hazards that continue to generate family complaints.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Mar 28, 2024
$15,887
Fine
Oct 5, 2023
$8,083
Coryell County Memorial Hospital Authority
for profit
GLENVIEW POST ACUTE LLC
JASMINE ROBERTS
Opco Skilled Management
68 facilities nationwide
Chain avg rating: 2.2/5 · Rank 21 of 24 (Lowest rating)
Owners
Coryell County Memorial Hospital Authority
Owner · Organization
Gurwitz, Solomon
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Hagins, Elizabeth
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kaplan, Esther
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kaplan, Mordechai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mindle, Adam
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Unger, Jeffrey
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
181 reviews from families & visitors
Official Website
Visit glenviewwellnessandrehab.com
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Original nursing home datasets
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