Glencliff Home for the Elderly
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (6 vs median 3.0)
Below average in NH · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · No penalties on record
What this means for your family
Because there is a lack of recent, detailed feedback, it is difficult to gauge the current quality of care at this facility. We strongly recommend scheduling an in-person tour and requesting a meeting with the current administration to observe daily operations firsthand.
Google Reviews
Google Reviews
5 reviews on Google“Glencliff Home for the Elderly has very limited feedback, with reviews spanning over a decade and lacking detailed operational insights. While one family member from 2010 recalls the staff as loving, the lack of recent, descriptive reviews makes it difficult to assess current standards of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate staff noted by family
- Long-standing history of service
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's long-standing history in the community, how has the leadership team evolved to address recent health inspection findings and improve overall quality of care?
- 2I noticed the staffing rating is quite high; how do you leverage this strong staff presence to ensure personalized attention for each of the 130 residents?
- 3With the recent focus on health and safety compliance, what specific steps are being taken to ensure that the environment remains consistent with the high standards of compassion your staff is known for?
- 4Could you walk me through a typical day for a resident here, and how you balance structured care with opportunities for social engagement?
- 5In the event of a medical emergency, what is your protocol for communicating with family members and coordinating with local hospitals?
- 6How do you incorporate feedback from families to ensure that the daily experience for residents continues to improve?
Personalized based on this facility's data
Key Review Excerpts
“My dad spent his final days here before he passed in 2010.. on the Rose floor! AMAZING LOVNG STAFF”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
7
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Glencliff Home has 13 deficiencies across three surveys with recurring issues in infection control, medication management, and fire safety systems. All deficiencies have been corrected by the facility, with no complaints filed by families. Infection control problems appeared in multiple surveys, suggesting this area needs ongoing attention, though the facility has addressed each citation when identified.
Oct 30, 2025Routine7
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Nov 7, 2024Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Oct 18, 2023Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Glencliff Home for the Elderly
government
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit dhhs.nh.gov
Medicare data downloads
Original nursing home datasets
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