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Nursing HomeMedicaid Investigative

Glencliff Home for the Elderly

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

393 High Street, Glencliff · Glencliff, NH 03238130 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 5 Google reviews

5
4
3
2
1
Glencliff Home for the Elderly Nursing Home in Glencliff, NH — Street View
Street View

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (6 vs median 3.0)

Below average in NH · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · No penalties on record

Source: Medicare data

What this means for your family

Because there is a lack of recent, detailed feedback, it is difficult to gauge the current quality of care at this facility. We strongly recommend scheduling an in-person tour and requesting a meeting with the current administration to observe daily operations firsthand.

Google Reviews

Google Reviews

5 reviews on Google
Glencliff Home for the Elderly has very limited feedback, with reviews spanning over a decade and lacking detailed operational insights. While one family member from 2010 recalls the staff as loving, the lack of recent, descriptive reviews makes it difficult to assess current standards of care.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate staff noted by family
  • Long-standing history of service

Rating Trends

Tap a year to see what changed

2341.02019(1)5.02024(1)4.72026(3)

Distribution · 5 analyzed

5
3
4
1
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's long-standing history in the community, how has the leadership team evolved to address recent health inspection findings and improve overall quality of care?
  • 2I noticed the staffing rating is quite high; how do you leverage this strong staff presence to ensure personalized attention for each of the 130 residents?
  • 3With the recent focus on health and safety compliance, what specific steps are being taken to ensure that the environment remains consistent with the high standards of compassion your staff is known for?
  • 4Could you walk me through a typical day for a resident here, and how you balance structured care with opportunities for social engagement?
  • 5In the event of a medical emergency, what is your protocol for communicating with family members and coordinating with local hospitals?
  • 6How do you incorporate feedback from families to ensure that the daily experience for residents continues to improve?

Personalized based on this facility's data


Key Review Excerpts

My dad spent his final days here before he passed in 2010.. on the Rose floor! AMAZING LOVNG STAFF

Long-term resident's family · 2026★★★★★
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.92hrs
OK
Registered nurses for medical care
Total Nursing
4.48hrs
OK
All nurses + aides combined
Staff Turnover
17%
Lower is better (< 30% = good)
RN Turnover
21%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility52.4%
Worse than Avg
Here
52.4%
US
15.5%
NH
17.8%
Grafton
22.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility41.6%
Worse than Avg
Here
41.6%
US
19.5%
NH
19.1%
Grafton
14.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
12.1%
NH
12.1%
Grafton
25.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
14.4%
NH
21.8%
Grafton
23.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
15.3%
NH
18.7%
Grafton
19.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility18.5%
Better than Avg
Here
18.5%
US
19.4%
NH
26.3%
Grafton
23.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Above state avg (4.0)

Glencliff Home has 13 deficiencies across three surveys with recurring issues in infection control, medication management, and fire safety systems. All deficiencies have been corrected by the facility, with no complaints filed by families. Infection control problems appeared in multiple surveys, suggesting this area needs ongoing attention, though the facility has addressed each citation when identified.

Oct 30, 2025Routine
7
0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Nov 7, 2024Routine
3
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Oct 18, 2023Routine
3
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Glencliff Home for the Elderly

Organization Type

government

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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