Glen Park at Glendale - Boynton St
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
This facility is highly regarded by most for its cleanliness, renovated environment, and friendly staff. However, the extreme severity of the 2024 allegation regarding scabies and medical neglect is a critical red flag that requires direct investigation and verification of current health department standing.
Google Reviews
Google Reviews
17 reviews on Google“Families will find a highly praised environment characterized by a warm, family-like atmosphere and a clean, recently renovated facility. While most reviewers highlight the compassionate staff and good food, one critical review alleges severe health and safety failures, including unmanaged scabies outbreaks and medical mismanagement.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and recently renovated building
- High-quality food and dining
- Effective dementia and memory care
Concerns
- Serious health and safety issues including scabies outbreaks
- Rude nursing staff and poor patient treatment
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1The recent renovations look wonderful; what other updates are planned for the building to keep it feeling fresh for residents?
- 2We've heard great things about the dining experience here, so could you tell us more about how the menus are planned and how much variety there is each day?
- 3How does the nursing team communicate important health updates or changes in condition to family members to ensure we are always in the loop?
- 4What specific protocols are in place to ensure the highest standards of hygiene and skin health are maintained throughout the community?
- 5Could you describe what a typical afternoon of social activities or outings looks like for the residents?
- 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The building appears to have been renovated with new paint and flooring, so everything looked fresh and bright inside. The food was good too!”
“As a resident of Glen Park Boynton I highly recommend this facility to anyone considering senior living for themselves or a loved one . The staff here is highly trained to meet the needs of every resident with professionalism , dedication , understanding and compassion .”
“This place should be shut down by health department! They do not treat not protect their patients at all. Couple of patients have been suffering from scabies and they respond is “we do not know when and how it started and we cannot control it”.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 14, 2026InspectionClean
FACILITY EVALUATION REPORT
May 13, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 13, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 26, 2026ComplaintClean
This report details a complaint investigation regarding staff adherence to infection control guidelines. While the initial allegation was concerning, the investigation found insufficient evidence to support the claim, leading to an 'Unsubstantiated' determination for the main allegation. However, one Type B deficiency was noted regarding the lack of posted signage for infectious diseases.
Feb 3, 2026ComplaintClean
This report details an investigation into a complaint regarding staff refusing to accept a resident back into the facility. The investigation found that the allegation was unsubstantiated at this time. No specific deficiencies were cited in the report.
Feb 2, 2026ComplaintClean
This report details a complaint investigation concerning allegations of staff handling a resident in a rough manner. The allegation was substantiated based on interviews and video review, leading to citations for violations of resident rights. The facility was cited for immediate health and safety risks related to physical abuse/rough handling.
Jan 21, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jan 12, 2026ComplaintClean
This report details an investigation into a complaint regarding the release of resident records to a legal representative. The investigation found that the allegation was unsubstantiated based on record reviews and staff interviews. No citations were issued for the alleged violation.
Ownership & Operations
Who Operates This Facility
Glen Park at Glendale - Boynton St
SUSAN PARK
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit glenparkseniorliving.com
Medicare data downloads
Original nursing home datasets
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