Nursing HomeMedicaid Medicare 5-star

Glades West Rehabilitation and Nursing C

Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy. Still worth an in-person visit.

15955 Bass Creek Road, Pembroke Pines, FL 33027|120 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.5/5

based on 335 Google reviews

(954) 437-3422 Directions Website

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What this means for your family

Glades West Rehabilitation and Nursing C has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical and occupational therapy and clean, well-maintained, and modern facility. Review the component ratings and current source records before deciding.

Google Reviews

335 public Google reviews available

Glades West Rehabilitation and Nursing Center receives high praise for its clean, hotel-like environment and a dedicated therapy team that helps many residents regain mobility. However, there are serious, recurring reports of neglect, particularly regarding fall prevention, nighttime staffing shortages, and poor communication during medical emergencies. Families should weigh the facility's strong rehabilitation programs against significant concerns regarding patient safety and responsiveness.

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy
Clean, well-maintained, and modern facility
Engaging and frequent activities program
Responsive and helpful medical records department

Concerns

Inadequate nighttime staffing and slow response times (mentioned by 3 reviewers)
Negligence regarding fall risk patients (mentioned by 3 reviewers)
Poor communication regarding medical status and discharge (mentioned by 3 reviewers)
Inconsistent or poor quality of food/nutrition management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 162 analyzed

148

⚡41 reviews posted between May 6, 2025 – May 9, 2025 · 41 were 5-star

⚡35 reviews posted between Feb 14, 2024 – Feb 16, 2024 · 35 were 5-star

⚡11 reviews posted between Feb 19, 2024 – Feb 23, 2024 · 11 were 5-star

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed the facility has a very active calendar; could you walk me through what a typical afternoon of activities looks like for a resident?
2Given that physical and occupational therapy are highlighted as strengths here, how do you coordinate those sessions with a resident's daily care plan?
3How does your nursing team handle call-light response times, especially during the overnight hours when staffing levels shift?
4Could you explain your protocol for monitoring residents who are at a high risk for falls to ensure they remain safe throughout the day and night?
5I see that the facility is proactive in responding to feedback online; what is your standard process for keeping families updated on a loved one's medical status or changes in their care plan?
6We understand that nutrition is vital; how do you manage dietary preferences and ensure residents are receiving consistent, high-quality meals?

Personalized based on this facility's data

Key Review Excerpts

“My Mother was there for 6 weeks for rehab. She ended up with an infection and a bed sore the size of a grapefruit. She was sent to the emergency room where the doctor said she was neglected.”

Long-term resident's family · 2025★☆☆☆☆

“My 94-year-old grandmother was transferred there on Thursday, March 20th, following hip surgery, with explicit instructions that she is a fall risk. A nurse placed her in a wheelchair, left her unattended, and she subsequently fell, sustaining a laceration above her eye.”

Memory care family member · 2025★☆☆☆☆

“They are not staffed properly at night and if a patient falls he/she can lay there for hours. Sadly, we know this first hand. They are also not equipped to administer feeding through PEG tube properly.”

Long-term resident's family · 2025★☆☆☆☆

Source: 162 Google reviews in the current analysis set; Google reports 335 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.17hrs

Registered nurses for medical care

Total Nursing

4.06hrs

99%

All nurses + aides combined

Staff Turnover

24%

Lower is better (< 30% = good)

RN Turnover

21%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility29.5%

Worse than Avg

Here

29.5%

12.8%

4.6%

Broward

2.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

19.0%

10.5%

Broward

9.6%

Residents whose walking got worse

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

14.1%

9.5%

Broward

11.6%

Residents on antipsychotic medication

↓ Lower is better

This Facility1.9%

Better than Avg

Here

1.9%

15.4%

8.6%

Broward

8.7%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility6.8%

Better than Avg

Here

6.8%

19.5%

14.4%

Broward

12.9%

Residents needing more daily help over time

↓ Lower is better

This Facility4.4%

Better than Avg

Here

4.4%

13.9%

8.7%

Broward

10.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.2%

Better than Avg

Here

99.2%

79.8%

94.7%

Broward

96.7%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.5%

Better than Avg

Here

98.5%

82.0%

95.2%

Broward

98.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.1%

Better than Avg

Here

1.1%

1.6%

1.5%

Broward

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

6findings in history

Latest survey: 3 · well below FL avg (7.3)

This facility shows a mixed record with 6 deficiencies across 3 surveys, all corrected by the provider. The main concerns involve medication management (appearing twice) and daily care assistance, with additional issues in respiratory care and emergency power systems. While deficiencies were found in each survey period from 2023 to 2025, all were corrected and none triggered family complaints, suggesting the facility addresses problems when identified.

Dec 18, 2025Routine3 findings

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 20, 2024Routine1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 6, 2023Routine2 findings

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Glades West Rehabilitation and Nursing C

Organization Type

for profit

Ownership & Management

Owners

Miramar Nursing Center LLC

Owner · Organization

100%

Amselem, Alex

Owner (parent company)

100%

Key personnel

Angel, KenW-2 Managing Employee

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(954) 437-3422

gladeswestrehab.com

15955 Bass Creek Road

Pembroke Pines, FL 33027

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

335 reviews from families & visitors

Official Website

Visit gladeswestrehab.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.