Glades West Rehabilitation and Nursing C
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 334 Google reviews
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What this means for your family
This facility offers excellent rehabilitation therapy and a vibrant activities program that many residents enjoy. However, families must be vigilant regarding safety; multiple reviewers reported serious lapses in fall supervision and nighttime staffing. We strongly recommend conducting unannounced visits during off-hours to observe the level of care firsthand.
Google Reviews
Google Reviews
334 reviews on Google“Glades West Rehabilitation and Nursing Center receives high praise for its clean, hotel-like environment and a dedicated therapy team that helps many residents regain mobility. However, there are serious, recurring reports of neglect, particularly regarding fall prevention, nighttime staffing shortages, and poor communication during medical emergencies. Families should weigh the facility's strong rehabilitation programs against significant concerns regarding patient safety and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, well-maintained, and modern facility
- Engaging and frequent activities program
- Responsive and helpful medical records department
Concerns
- Inadequate nighttime staffing and slow response times (mentioned by 3 reviewers)
- Negligence regarding fall risk patients (mentioned by 3 reviewers)
- Poor communication regarding medical status and discharge (mentioned by 3 reviewers)
- Inconsistent or poor quality of food/nutrition management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 161 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a very active calendar; could you walk me through what a typical afternoon of activities looks like for a resident?
- 2Given that physical and occupational therapy are highlighted as strengths here, how do you coordinate those sessions with a resident's daily care plan?
- 3How does your nursing team handle call-light response times, especially during the overnight hours when staffing levels shift?
- 4Could you explain your protocol for monitoring residents who are at a high risk for falls to ensure they remain safe throughout the day and night?
- 5I see that the facility is proactive in responding to feedback online; what is your standard process for keeping families updated on a loved one's medical status or changes in their care plan?
- 6We understand that nutrition is vital; how do you manage dietary preferences and ensure residents are receiving consistent, high-quality meals?
Personalized based on this facility's data
Key Review Excerpts
“My Mother was there for 6 weeks for rehab. She ended up with an infection and a bed sore the size of a grapefruit. She was sent to the emergency room where the doctor said she was neglected.”
“My 94-year-old grandmother was transferred there on Thursday, March 20th, following hip surgery, with explicit instructions that she is a fall risk. A nurse placed her in a wheelchair, left her unattended, and she subsequently fell, sustaining a laceration above her eye.”
“They are not staffed properly at night and if a patient falls he/she can lay there for hours. Sadly, we know this first hand. They are also not equipped to administer feeding through PEG tube properly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a mixed record with 6 deficiencies across 3 surveys, all corrected by the provider. The main concerns involve medication management (appearing twice) and daily care assistance, with additional issues in respiratory care and emergency power systems. While deficiencies were found in each survey period from 2023 to 2025, all were corrected and none triggered family complaints, suggesting the facility addresses problems when identified.
Dec 18, 2025Routine3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jun 20, 2024Routine1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 6, 2023Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Glades West Rehabilitation and Nursing C
for profit
Ownership & Management
Owners
Miramar Nursing Center LLC
Owner · Organization
Amselem, Alex
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
334 reviews from families & visitors
Official Website
Visit gladeswestrehab.com
Medicare data downloads
Original nursing home datasets
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