Gift of Love Assisted Living, LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a clean, high-energy, and compassionate environment, especially following its recent ownership change and remodel. While the care quality is highly rated, families should note that the facility can reach capacity, as seen by recent referrals to other homes.
Google Reviews
Google Reviews
24 reviews analyzed“Families can expect a highly compassionate environment characterized by a warm, home-like atmosphere and attentive caregivers. Reviewers specifically praise the recent improvements following a change in ownership, noting significant facility remodeling and a dedicated staff that excels at resident engagement.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Impeely clean and well-maintained facility
- Engaging and well-organized resident activities
- Excellent communication with family members
Rating Trends
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Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how much care you put into responding to everyone's feedback; how do you ensure that same level of communication continues between the staff and our family?
- 2The facility looks incredibly well-maintained and clean; what is your daily routine for ensuring the common areas stay so pristine for the residents?
- 3We noticed the staff seems very attentive and compassionate; how do you foster that specific culture of care among your caregivers?
- 4The resident activities look so engaging; could you walk us through a typical weekly schedule and how residents get involved in the organized events?
- 5In the event of a medical emergency or a change in health needs during the night, what is the specific protocol for getting immediate care for a resident?
- 6How do you involve family members in the day-to-day life and social updates of the residents to keep us feeling connected?
Personalized based on this facility's data
Key Review Excerpts
“Since GOL changed ownership, the place has been remodeled inside and out, staffed with wonderful and attentive care takers and I couldn't be happier!!”
“The activities here are wonderful, engaging, well-organized and thoughtfully planned. It’s heartwarming to see everyone smiling and socializing every day.”
“Lalaine and Manny were exceedingly helpful in assisting us with placing our Mother Anne we met with them in our home and they did a complete assessment of her personal care requirements.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Aug 14, 2024Complaint
The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00189503 conducted on August 14, 2024:
Based on record review and interview, the manager failed to ensure before or at the time of acceptance the individual submitted documentation dated within 90 calendar days before the individual was accepted by the facility, to include whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints, dated and signed by a physician, registered nurse practitioner, registered nurse, or physician assistant, for three of three residents. The deficient practice posed a risk if the facility was unable to meet a resident's needs and the Department was unable to determine substantial compliance as the required documentation was not in the medical records at the time of the inspection. Findings include: 1. A review of R2's medical record revealed no evidence of a "Pre-Admission Determination," or any documentation dated within 90 calendar days before the individual was accepted by the assisted living facility and included whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints, and was dated and signed by a physician, registered nurse practitioner, registered nurse, or physician assistant. 2. In an interview, E3 acknowledged there was no evidence of "Pre-Admission Determination" documentation and no documentation whether R2 required continuous medical services, continuous or intermittent nursing services, or restraints, dated and signed by a physician, registered nurse practitioner, registered nurse, or physician assistant was not available for review.
Based on documentation review and interview, the manager failed to ensure an evacuation drill for employees and residents was conducted at least once every six months. The deficient practice posed a risk if personnel members were unable to safely evacuate residents in an emergency situation. Findings include: 1. A review of facility documentation revealed documentation of an evacuation drill conducted at the facility in December of 2023; however, no other documentation of evacuation drills within the last 12 months. 2. In an interview, E1 acknowledged the facility's last evacuation drill was conducted in December of 2023, no other documentation was available at the time of the inspection to indicate evacuation drills for employees and residents were conducted at least once every six months.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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