George Regional Health & Rehab Center
Strong Medicare quality ratings; families often praise dedicated and caring nursing staff. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
While some families report positive experiences with the daily caregiving staff, the facility has significant documented issues regarding communication and safety protocols. We strongly advise families to tour the facility in person to inspect cleanliness and to ask specifically about their policy for notifying families of resident falls or medical changes.
Google Reviews
Google Reviews
10 reviews analyzed“George Regional Health & Rehab Center receives highly polarized feedback, with some families praising the dedicated caregiving staff while others report severe safety and communication failures. Critical concerns include reports of poor hygiene, lack of transparency regarding resident injuries, and unprofessional conduct by administrative staff.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and caring nursing staff
- Consistent care for long-term residents
- Friendly and helpful staff interactions
Concerns
- Poor communication and rude administrative staff (mentioned by 2 reviewers)
- Lack of transparency regarding resident falls and injuries (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With a 5-star staffing rating, how do you ensure that the nursing team maintains that high level of consistent, personalized attention for long-term residents?
- 2Could you walk me through your process for keeping families informed and involved if a resident experiences a fall or a change in their health status?
- 3I noticed some concerns regarding administrative communication; what is your current protocol for ensuring families receive timely updates and clear answers to their questions?
- 4Given the recent feedback regarding facility cleanliness, what steps are being taken to improve the environment and ensure it meets your standards?
- 5How do you manage the medication administration process to ensure accuracy and safety for every resident?
- 6What kind of daily activities or social programs are available to help residents feel engaged and connected within the community?
Personalized based on this facility's data
Key Review Excerpts
“These people work real hard and care about those they care for. I do not worry about my loved one and it is a blessing to have this group of care givers in our lives.”
“My grandfather was transferred to George Regional Health and Rehab after suffering a bad fall that caused brain bleeds. While under the care of the facility he had another fall. We were not informed of the fall until my aunt noticed a bandage on his arm the next day.”
“Run for the hills!!!!The facility has roaches everywhere. Wait hours for clean towels to bathe residents. No consistency in staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
George Regional Health & Rehab Center shows recurring issues across multiple care areas, with 18 deficiencies spanning three surveys from 2021 to 2025. The facility has persistent problems with care planning, medication management, and resident safety that have not been fully resolved between inspections. While all deficiencies show correction dates, the pattern of repeated violations in critical areas like medication errors and care planning suggests ongoing quality concerns that families should carefully consider.
May 1, 2025Routine5
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Dec 20, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Oct 13, 2021Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
George Regional Health & Rehab Center
government
Ownership & Management
Owners
George County Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit georgeregional.com
Medicare data downloads
Original nursing home datasets
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