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Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.
based on 125 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 27%
George E. Wahlen Ogden Veterans Home has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean, well-maintained facility and compassionate and attentive nursing staff. Review the component ratings and current source records before deciding.
The George E. Wahlen Ogden Veterans Home generally receives high praise for its clean, well-maintained facility and a staff that many families describe as compassionate and attentive. While the majority of reviews highlight excellent care and a respectful environment for veterans, a minority of families have reported serious concerns regarding memory care staffing, administrative communication, and occasional lapses in professional conduct. Potential families should weigh the facility's strong reputation for cleanliness and therapy services against these specific reports of inconsistent care management.
Quality Themes
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Concerns
Rating Trends
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Distribution · 130 analyzed
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Key Review Excerpts
“The physical therapist there were incredibly helpful and always going the extra mile. Cassidy was great and very knowledgeable about getting my dad extra help when he was discharged.”
“The George E. Wahlen Ogden Veterans Home is a very special place. All of the services they provide are top notch - facilities, housekeeping, food, therapies, nursing, aids, and administration. But the thing that makes this place special is the people working there - ALL of them.”
“My Dad lives at George Whalen Veterans home, and I am so thankful for the entire staff there. My Dad is well taken care of, and he enjoys all the activities, which there are plenty of. The entire place is clean, and well organized.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaint reports triggering serious deficiencies, most recently including resident abuse protection failures and inadequate reporting of suspected incidents. The facility has recurring issues with medication management errors, safety hazards, fire safety systems, and emergency preparedness across multiple surveys. While all deficiencies show correction dates, the pattern of repeated problems in critical care areas and recent abuse-related violations warrant careful consideration before visiting.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Federal Penalties
Fine
Feb 28, 2025
$12,363
George E. Wahlen Ogden Veterans Home
government
Avalon Health Care
16 facilities nationwide
Chain avg rating: 3.6/5 · Rank 6 of 13
Owners
Avalon Va Management LLC
Owner · Organization
Avalon Veterans Services, L.L.C.
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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