Generations Center of Spencer
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and welcoming atmosphere, making it a strong candidate for resident comfort. However, because there have been historical reports of neglect regarding hygiene and skin care, families should proactively communicate with nursing staff about daily hygiene routines and skin inspections.
Google Reviews
Google Reviews
39 reviews on Google“Families considering Generations Center of Spencer can expect a highly compassionate and professional staff that is frequently praised for being attentive to residents' needs. While the facility is generally regarded as clean and welcoming, some past concerns regarding hygiene and specific instances of neglect have been noted.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Professional and helpful communication with families
- Welcoming and homey environment
Concerns
- Issues with hygiene and skin care/incontinence management (mentioned by 2 reviewers)
- Occasional presence of pests (flies)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility looks; what steps do you take to ensure the rooms and common areas stay this tidy every day?
- 2We've heard great things about how professional and helpful the communication is with families, so how do you typically keep us updated on our loved one's well-being?
- 3Could you tell us more about your protocols for skin care and managing hygiene needs to ensure residents stay comfortable and healthy?
- 4With the current staffing levels, how do you ensure that every resident receives the attentive, compassionate care that your nursing team is known for?
- 5What does a typical day look like for residents here in terms of social activities and getting out of their rooms?
- 6In the event of a medical emergency during the night, what is the specific process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“They are all so nice and attentive to my mom's needs I have not met anyone whom hasn't given her the best care. Excellent staff with kind caring hearts.”
“The love and care that the staff at Generations gave my sister was a source of great comfort to me.”
“My mother has resided here for several years and I've had the pleasure of working with so many wonderful staff that are driven with purpose and care genuinely for the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
4
measures
1
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Generations Center of Spencer shows a pattern of fire safety and building maintenance issues that persist across surveys, with problems in sprinkler system maintenance appearing in both 2019 and 2024 inspections. The facility also had deficiencies in care planning and accident prevention, though all issues were reportedly corrected by the facility. While no families filed complaints triggering inspections, the recurring fire safety concerns suggest ongoing challenges with facility maintenance and oversight.
Oct 23, 2024Routine11
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 16, 2019Routine5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Generations Center of Spencer
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit generationsgaither.com
Medicare data downloads
Original nursing home datasets
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