Gardens at Orangeville, the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews
Watch Gardens at Orangeville, the
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What this means for your family
The facility's therapy department is highly regarded for successful recovery outcomes, but the recent reports of medical oversight failures are concerning. We strongly advise families to maintain a high level of involvement in their loved one's daily care and to verify that medical concerns are being escalated beyond the nursing station if they feel they are being ignored.
Google Reviews
Google Reviews
39 reviews on Google“The Gardens at Orangeville receives a polarized reception, with many families praising the dedicated therapy team and friendly staff, while others report serious concerns regarding medical neglect and understaffing. While some families feel their loved ones receive compassionate, communicative care, recent negative reviews highlight critical failures in monitoring patient health and professional integrity.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and compassionate nursing staff
- Proactive communication with families
- Good variety of activities and entertainment
Concerns
- Chronic understaffing leading to slow response times (mentioned by 2 reviewers)
- Inadequate medical monitoring and neglect of critical health changes (mentioned by 2 reviewers)
- Inconsistent quality of care and professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for physical and occupational therapy; how do you integrate those sessions into a resident's daily schedule?
- 2With the current staffing levels, what is your facility's protocol for ensuring timely assistance when a resident uses their call light?
- 3I see that you actively engage with family feedback online; how do you utilize that communication to improve the quality of care for residents?
- 4Given the importance of medication management, could you walk me through your process for ensuring accuracy and timely administration for residents?
- 5How does your nursing team stay proactive in monitoring for subtle health changes, and at what point is a family typically contacted regarding a resident's medical status?
- 6Since residents seem to really enjoy the activity programming here, what are some of the most popular events that help keep everyone socially connected?
Personalized based on this facility's data
Key Review Excerpts
“My mother was just there and her third day she was not herself. 4 family members reported to nurse and just got brushed off. Had to fight with nurse practioner to draw labs and when they came back hemoglobin was 3.7. FATAL range.”
“The therapy department was great at helping me get myself back home. The only issue I had was the girl that was the house keeper did not clean my bathroom.”
“The pros, include a caring staff that is capable and many times go above and beyond to care for the residents. ... Now for the cons, there are not enough CNA‘s to take proper care of the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
6
measures
7
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing concerns with 47 deficiencies across recent surveys, including 12 complaint-triggered violations where families filed reports. The most recurring problems involve food safety and nutrition services, maintaining a safe and clean environment, and providing appropriate medical care. While all deficiencies show correction dates, issues persist across multiple surveys in areas like accident prevention and environmental safety, suggesting systemic challenges that families should investigate further.
Sep 19, 2025Routine8
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 4, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 23, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 6, 2024Routine9
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Dec 6, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Oct 17, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Payment Denial
Oct 17, 2024
32-day denial
Payment Denial
Feb 2, 2024
61-day denial
Ownership & Operations
Who Operates This Facility
Gardens at Orangeville, the
for profit
Chain Affiliation
Priority Healthcare Group
14 facilities nationwide
Chain avg rating: 2.8/5 · Rank 8 of 14
Ownership & Management
Owners
Maybrook-P Opco Holdings LLC
Owner · Organization
Bl Capital Group Holdings LLC
Owner (parent company) · Organization
Fair Oaks Family Holdings LLC
Owner (parent company) · Organization
Samara Holdings Company LLC
Owner (parent company) · Organization
Strawberry Hill Holdings LLC
Owner (parent company) · Organization
Sebbag, Gabriel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit gardensorangeville.com
Medicare data downloads
Original nursing home datasets
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