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Nursing HomeMedicaid Top Rated

Garden Terrace Alzheimer's Center of Excellence

Strong Medicare quality ratings; families often praise compassionate and well-trained dementia care staff. Still worth an in-person visit.

1600 S Potomac St, Utah Park · Aurora, CO 80012120 bedsLicensed & Active
Source: CO CDPHE — view official record
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 160 Google reviews

5
4
3
2
1
Garden Terrace Alzheimer's Center of Excellence Nursing Home in Aurora, CO — Street View
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What this means for your family

Garden Terrace is widely regarded for its specialized dementia care and compassionate staff, making it a strong candidate for families seeking expert memory support. However, we recommend that you conduct unannounced weekend visits to observe activity levels and verify that hygiene standards remain consistent during off-peak hours.

Google Reviews

Google Reviews

160 reviews on Google
Garden Terrace Alzheimer's Center of Excellence receives overwhelming praise for its compassionate, professional, and attentive nursing staff who are specifically trained in dementia care. While most families feel confident and comforted by the quality of care provided, a few reviewers have raised concerns regarding occasional lapses in hygiene, communication during the admissions process, and a lack of weekend activities.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean7.0Activities5.0MedsN/AMemory10.0Comms7.0ValueN/A

Strengths

  • Compassionate and well-trained dementia care staff
  • Consistent and professional nursing team
  • Clean and well-maintained facility environment
  • Strong communication and responsiveness to family concerns

Concerns

  • Hygiene and grooming lapses (e.g., unwashed residents, room odors) (mentioned by 3 reviewers)
  • Lack of activities or engagement on weekends (mentioned by 2 reviewers)
  • Poor communication during the admissions/referral process (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(1)'21(2)'23(7)'25(40)'26(24)

Distribution · 118 analyzed

5
108
4
7
3
0
2
1
1
2

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed how much the management values feedback through their review responses; how do you typically involve families in the care planning process?
  • 2With such a high staffing rating, how do you ensure the nursing team maintains consistent personal care, such as grooming and hygiene, for every resident?
  • 3What does a typical weekend schedule look like for residents to ensure they stay engaged and active even when the weekday programs wrap up?
  • 4Since the facility is so well-maintained, what are your protocols for ensuring resident rooms always stay fresh and clean?
  • 5How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
  • 6Could you walk me through how the communication process works during the initial admission period to ensure we are all on the same page?

Personalized based on this facility's data


Key Review Excerpts

The staff at Garden Terrace are extremely compassionate and dedicated. They serve some of the most difficult cases of dementia with the utmost professionalism and compassion.

Memory care family member · 2021★★★★★

The staff at GT are kind, compassionate and respectful. My sisters and I visit everyday.

Long-term resident's family · 2025★★★★★

The clinical team at Garden Terrace is invested in providing exceptional resident care and they treat residents like family.

Long-term resident's family · 2021★★★★★
Source: 160 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
3.88hrs
95%
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
7%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility39.4%
Worse than Avg
Here
39.4%
US
15.5%
CO
20.0%
Arapahoe
13.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
19.5%
CO
11.3%
Arapahoe
9.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
19.4%
CO
21.7%
Arapahoe
19.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
12.1%
CO
8.5%
Arapahoe
8.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
14.4%
CO
13.8%
Arapahoe
12.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
15.3%
CO
14.4%
Arapahoe
13.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.4%
Better than Avg
Here
82.4%
US
81.8%
CO
76.3%
Arapahoe
79.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility74.1%
Worse than Avg
Here
74.1%
US
79.8%
CO
75.6%
Arapahoe
76.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CO
1.5%
Arapahoe
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Above state avg (8.8)
3 complaint-triggered

Families have filed complaints that triggered inspections, revealing concerning patterns in resident protection, medication management, and infection control. The facility has repeated violations for protecting residents from abuse and neglect, medication errors, and infection prevention programs across multiple surveys from 2022-2025. While all deficiencies show correction dates, the recurring nature of resident protection issues and the fact that families felt compelled to file formal complaints warrant careful consideration during any visit.

Mar 4, 2026Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 9, 2025Complaint
1
0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

May 1, 2025Routine
6
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0603Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

May 1, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Sep 14, 2023Routine
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 30, 2022Routine
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
2deficiencies
Jul 14, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 3, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 3, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

May 20, 2025Routine
CleanReport

No deficiencies found during this inspection.

May 1, 2025Other
N/A0000 & 2301

A licensure survey was completed on 4/28/25 to 5/1/25. One deficiency were cited. Based on observations, record review and interviews, the facility failed to ensure that four (#17, #21, #37 and #95) of ten residents out of 35 sample residents met all the requirements for placement on the secure locked unit. Specifically, the facility failed to ensure Residents #17, #21, #37 and #95, who resided on the secured locked unit, had all requirements met for placement, including an initial evaluation of the necessity for placement, a continued stay review evaluation and that the resident representative had given informed written consent for placement.Findings include: I. Resident #17A. Resident statusResident #17, age 84, was admitted on 9/26/24. According to the April 2025 computerized physician orders (CPO), diagnoses included unspecified dementia.The 3/22/25 minimum data set (MDS) assessment revealed the resident had severe cognitive impairments with a brief interview for mental status (BIMS) score of five out of 15. The behavior and wandering sections of the assessment had not been completed. B. Record reviewResident #17' s elopement care plan, initiated 11/12/24, revealed the resident had a diagnosis of unspecified dementia and as a result, was at risk for exit seeking, wandering and elopement. Interventions, revised on 11/12/24, included documenting wandering behavior and attempting diversional interventions.-Review of Resident #17' s electronic medical record (EMR) revealed there was not an initial assessment for placement, a 30-day continued stay evaluation, or a written informed consent for placement from the resident' s representative documented for Resident #17.II. Resident #21A. Resident statusResident #21, age 87, was admitted on 3/31/25. According to the April 2025 CPO, diagnoses included vascular dementia.The 4/2/25 MDS assessment revealed the resident had moderate cognitive impairment with a BIMS score of eight out of 15. A depression screening, dated 4/2/25, revealed the resident was moderately depressed and had expressed feeling down and that he would be bette..

May 1, 2025Complaint
N/A0000, 0600, 0603 and 5 more

A recertification survey with Incident #39445 and Incident #39698 was completed on 4/28/25 to 5/1/25. Seven deficiencies were cited. An Emergency Preparedness survey was conducted from 4/28/25 to 5/1/25. No deficiencies were cited. Based on observations and interviews, the facility failed to ensure medications and biologicals were stored and labeled properly according to professional standards in one of three medication storage rooms.Specifically, the facility failed to ensure vaccinations were not stored in dormitory style fridges.Findings include:I. Professional referenceAccording to the Vaccine Storage and Handling Tool-kit, dated 3/29/24, retrieved on 5/5/25 from https://www.cdc.gov/vaccin.. Based on observations, record review and interviews, the facility failed to ensure that its medication error rate was not greater than five percent (%).Specifically, the facility had a medication error rate of 8%, which was two errors out of 25 opportunities for error. Findings include:I. Professional referenceAccording to Potter, P.A., Perry, A.G., et.al., Fundamentals of Nursing, 10 ed., E.sevier, St. Louis Missouri, pp. 606-607. "Take appropriate actions to ensure the p.. Based on observations, record review, and interviews, the facility failed to ensure one (#57) of two residents out of 35 sample residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan. Specifically, the facility failed to ensure staff provided wound care per physician' s order for Resident #57. Findings include:I. Facility policyThe Physician Orders policy, revised February 202.. Based on record review and interviews, the facility failed to develop and implement policies and procedures related to COVID-19 immunizations for one (#69) of five residents reviewed for immunizations out of 35 sample residents. Specifically, the facility failed to follow up with a resident and/or the resident' s representative to offer and administer COVID-19 vaccination for Resident #69. Findings include:I. Professional referenceAccordin.. Based on record review and interviews, the facility failed to ensure that three (#57, #10 and #51) of five residents out of 35 sample residents were free from chemical restraint and were receiving the least restrictive approach for their needs. Specifically, for Residents #57, #10 and #51, the facility failed to:-Adequately identify and monitor target behaviors for psychotropic medications; -Identify resident specific interventions for behaviors; and,-Provide adequat.. Based on record review and interviews, the facility failed to ensure three (#86, #48 and #93) of six residents reviewed for abuse out of 35 sample residents were free from abuse. Specially, the facility failed to:-Protect Resident #48 from physical abuse by Resident #86;-Protect Resident #86 from physical abuse by Resident #48; and, -Protect Resident #93 from physical abuse by Resident #84. Findings include: I. Facility policy and procedure&nb.. Based on record review, observations and interviews, the facility failed to ensure that one (#79) of three residents out of 35 sample residents were free from involuntary seclusion and were receiving the least restrictive approach for their needs. Specifically, the facility failed to ensure Residents #79, residing on the secure locked unit, had the required documentation to justify such restrictions including a consent from the resident' s responsible party for placement, do..

Feb 20, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 8, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Garden Terrace Alzheimer's Center of Excellence

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 7 of 194 (Best)

Ownership & Management

Owners

Developers Investment Company INC

Owner · Organization

Preston, Forrest

Owner

Weeter, Jerry

Owner

Preston, Forrest

Owner (parent company)

Key personnel

Kadima, LillyManaging Control - Governing BodyMauldin, MonicaManaging Control - Governing BodySchmidt, DerekManaging Control - Governing BodyCross, CindyOfficer / DirectorFletcher, ToddOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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