Nursing HomeMedicaid Top Rated

Garden Oaks Health and Rehab

Strong Medicare quality ratings; families often praise efficient transportation services. Still worth an in-person visit.

6534 Stuebner Airline Rd, Northside / Northline · Houston, TX 77091|150 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Google rating

1.9/5

based on 13 Google reviews

(713) 692-5137 Directions

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What this means for your family

While the transportation service and admissions team have been noted as reliable, the facility has a deeply concerning history of management issues and medical neglect. If you choose this facility, you must implement strict oversight regarding the safety of personal belongings and demand immediate notification of any changes in your loved one's medical status.

Google Reviews

13 reviews on Google

“Families should exercise extreme caution, as the facility has a history of severe allegations including patient neglect, unaddressed bedsores, and theft of personal belongings. While some recent reviews praise the transportation services and admissions process, multiple long-term patterns of poor management, rude staff, and hygiene issues have been reported.”

Quality Themes

Tap a score for details

Strengths

Efficient transportation services
Helpful admissions department
Cleaned-up building appearance

Concerns

Unprofessional or rude management and staff (mentioned by 3 reviewers)
Theft of resident belongings
Hygiene and pest issues
Medical neglect and lack of communication regarding health changes

Rating Trends

Tap a year to see what changed

Distribution · 14 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I noticed some positive feedback regarding the admissions process; how does your team ensure a smooth transition for a new resident during those first few days?
2With the recent updates to the building's appearance, what specific improvements have been made to the cleanliness and upkeep of the resident rooms?
3How does the nursing team communicate important changes in a resident's health or medication to their family members?
4What steps are in place to ensure that residents' personal belongings are kept secure and accounted for?
5Can you tell me about the daily activities and social engagement opportunities available to help residents stay active?
6How is the facility managing staffing levels to ensure that every resident receives attentive and professional care?

Personalized based on this facility's data

Key Review Excerpts

“The transportation service is first class. My mother is a patient that uses the service all the time. The van is alway clean and Sylvia provides on time service for her doctors appts.”

Long-term patient's family · 2025★★★★★

“My dad had a bad bedsore. He had a small stroke and no one notified me. Could not feed himself and im hurt that NOBODY CARED”

Deceased resident's family · 2017★☆☆☆☆

“Any thing you purchase for them will mysteriously come up missing. Nothing of value is exempt such as clothes, shoes, bed spreads, anything in a gift basket and even cigarettes.”

Family member · 2018★☆☆☆☆

Source: 13 Google reviews

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility71.8%

Worse than Avg

Here

71.8%

93.4%

96.9%

Harris

95.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

2.5%

Harris

0.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility11.6%

Better than Avg

Here

11.6%

19.4%

14.2%

Harris

12.8%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility18.2%

Worse than Avg

Here

18.2%

15.3%

14.9%

Harris

12.6%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

5.3%

3.2%

Harris

3.7%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility11.7%

Better than Avg

Here

11.7%

14.4%

16.1%

Harris

12.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility48.6%

Worse than Avg

Here

48.6%

79.7%

88.0%

Harris

86.3%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility50.0%

Worse than Avg

Here

50.0%

81.8%

89.2%

Harris

86.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Harris

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (9.1)

10 complaint-triggered

Half of this facility's 20 deficiencies were triggered by family complaints, indicating concerning patterns that prompted outside reports. The most recurring issues involve medication management (appearing in multiple surveys with errors and labeling problems), fire safety barriers, and resident rights violations. While the facility corrects identified problems, the persistence of medication and safety issues across multiple years, combined with a recent abuse protection violation, suggests ongoing operational challenges that warrant careful consideration during any visit.

Nov 21, 2025Complaint1 finding

0561Potential for harm · PatternResolved (past non-compliance)

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Mar 28, 2025Routine4 findings

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Mar 28, 2025Complaint1 finding

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 14, 2023Complaint8 findings

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Dec 14, 2023Routine1 finding

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Sep 29, 2022Routine5 findings

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kirbyville I Enterprises, LLC

Organization Type

for profit

Management Company

NORTH HOUSTON SNF OPERATIONS, LLC

Administrator

DEVIN BREWER

Chain Affiliation

Chain Name

Caraday Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 2.6/5 · Rank 1 of 9 (Best)

Ownership & Management

Owners

Caraday Healthcare, LLC

Owner · Organization

100%

Cara Capital LLC