Gallatin Rest Home
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 49 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate staff and clean, modern environment, making it a strong candidate for long-term care. However, families should proactively discuss medication management protocols and mealtime assistance with the administration to ensure the facility can meet specific clinical needs.
Google Reviews
Google Reviews
49 reviews on Google“Gallatin Rest Home is widely praised for its compassionate and friendly staff who provide professional care for long-term residents and rehab patients. While many families appreciate the clean, modern facility and beautiful grounds, some reviewers have raised concerns regarding administrative communication, medication management, and occasional lapses in responsiveness during transitions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and well-maintained facility
- Spacious and modern communal areas
- Beautiful grounds and amenities
Concerns
- Delays or issues with medication administration (mentioned by 2 reviewers)
- Administrative and management responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful grounds and communal areas here, what kind of daily social activities or outings do you offer to keep residents engaged?
- 2I noticed the facility has a strong reputation for compassionate nursing care; could you walk me through your current process for ensuring timely and accurate medication administration for residents?
- 3How does your leadership team handle communication and follow-up when families have questions or concerns regarding their loved one's care?
- 4With 94 residents at the facility, what is your protocol for handling urgent medical needs or emergencies that might arise outside of standard business hours?
- 5I see the facility has a 4-star CMS rating; how do you approach continuous improvement to address the specific health and safety standards tracked by those inspections?
- 6Since residents seem to really enjoy the modern communal spaces, how do you facilitate opportunities for families to join in on meals or special events?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been responsive to his needs and to any concerns that we have expressed. Employees are friendly and cooperative. The facility is modern, with lots of natural light, wide ha”
“The staff are very friendly, very professional and very helpful. We received a lot of clear and very useful information that helped us understand how they work with the guests.”
“Excellent staffing! Very friendly. However, while the food itself is great, it does not fit the doctor's specifications of being pureed and not spicy. He needs extra time to eat which does not always fit with the tray pick up schedule.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents who got a urinary tract infection
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Gallatin Rest Home has concerning recurring patterns across all three surveys, including families filing complaints about abuse protection and incident response. The facility shows persistent issues with safety hazards and accident prevention, fire safety systems, and infection control that appear across multiple years. While all deficiencies show correction dates, the repeated problems with resident safety, building safety systems, and protection from harm suggest ongoing operational challenges that families should carefully evaluate before placement.
Jun 5, 2025Routine9
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jun 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jul 2, 2024Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have correct number of accessible exits for each story.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 8, 2023Routine8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Egress Deficiencies
Have correct number of accessible exits for each story.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 8, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Jun 5, 2025
$55,413
Fine
Jun 8, 2023
$8,190
Ownership & Operations
Who Operates This Facility
Gallatin Rest Home
government
Ownership & Management
Owners
Gallatin County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit gallatincomt.virtualtownhall.net
Medicare data downloads
Original nursing home datasets
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