Future Care Pineview
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 447 Google reviews

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What this means for your family
FutureCare Pineview offers excellent therapy and activity programs that can significantly aid recovery and quality of life. However, families must be prepared to visit frequently and advocate for their loved ones, as multiple reports of slow response times and hygiene lapses suggest that consistent oversight is necessary.
Google Reviews
Google Reviews
447 reviews on Google“FutureCare Pineview receives highly polarized feedback, with many families praising the dedicated nursing and therapy staff for their compassionate care, while others report serious concerns regarding neglect and poor communication. While the facility is often described as clean and well-staffed during peak hours, multiple reviewers highlight significant issues with slow response times, poor food quality, and inconsistent hygiene standards. Families should be prepared to advocate actively for their loved ones, as experiences appear to vary greatly depending on the specific floor and shift.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate nursing staff
- Effective physical and respiratory therapy programs
- Engaging and active recreation/activities department
- Clean and well-maintained common areas
Concerns
- Slow or non-existent staff response times to call bells (mentioned by 12 reviewers)
- Poor quality, unappealing, or inadequate food (mentioned by 9 reviewers)
- Inconsistent hygiene and cleanliness in patient rooms (mentioned by 8 reviewers)
- Poor communication from management and difficulty reaching staff (mentioned by 7 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 218 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed the management team is very active in responding to feedback; how does the administration typically involve families in the care planning process?
- 2What specific steps are in place to ensure call bells are answered promptly, especially during busy shift changes?
- 3Could you tell us more about the daily meal service and how the dining experience is managed to ensure nutritious and appealing options for residents?
- 4How does the nursing team handle medication management and ensure there are no delays in administration?
- 5We've heard great things about your recreation department; what kind of social activities or outings are available to keep residents engaged?
- 6In the event of a medical emergency or a sudden change in health status, what is the protocol for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The Activity department was sensation with their Christmas party for the residents! Samoya was awesome working to direct the party with Santa Claus AND all the residents!”
“The staff is GREAT I have to say a special thanks to Siona, Mia, Latoya, Ivan, Susan, Musa, Nicole(speech therapy), Velma, Dr. T, and Barbara Unit Nurse. When I say these staff members go beyond their duties, they really genuinely care about their patients.”
“The excellent professional respiratory team worked daily with her to wein her from Ventalator. It was a slow & gradual process but she is now on Trac Collar (breathing on own with little oxygen assistance).”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Future Care Pineview has significant ongoing safety concerns, with 68 deficiencies across five surveys and four complaint-triggered reports from families. Fire safety and building code violations appear repeatedly across multiple years, along with persistent issues in resident rights, infection control, and nutrition services. While the facility corrects violations when cited, the recurring pattern of similar safety deficiencies suggests systemic maintenance and compliance problems that families should carefully consider.
Jan 13, 2026Complaint2
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Oct 22, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 7, 2025Routine20
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 7, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Oct 26, 2022Routine36
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jan 16, 2019Routine8
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have an externally vented heating system.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Ownership & Operations
Who Operates This Facility
Future Care Pineview
for profit
Chain Affiliation
Future Care/lifebridge Health
18 facilities nationwide
Chain avg rating: 3.6/5 · Rank 13 of 17
Ownership & Management
Owners
Jeffrey Attmon Trust Ua Dtd 122686 Attmon Phyllis Ttee
Owner · Organization
Powers, Mark
Owner
Alvin Powers Residuary Trust Fbo Jeffrey Powers
Owner · Organization
Alvin Powers Residuary Trust Fbo Mark Powers
Owner · Organization
Powers, Jeffrey
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
447 reviews from families & visitors
Official Website
Visit futurecare.com
Medicare data downloads
Original nursing home datasets
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