See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Future Care Old Court

Strong Medicare quality ratings; families often praise friendly and welcoming front desk staff. Still worth an in-person visit.

5412 Old Court Road, Randallstown, MD 21133141 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 249 Google reviews

5
4
3
2
1
Future Care Old Court Nursing Home in Randallstown, MD — Street View
Street View

Watch Future Care Old Court

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While this facility has a very welcoming front desk and some truly dedicated nursing staff, the recurring reports of neglect and slow response times are significant red flags. If you choose this facility, ensure you have a family member present frequently to monitor hygiene and care, and ask management specifically how they handle weekend staffing and call-bell response times.

Google Reviews

Google Reviews

249 reviews on Google
FutureCare Old Court receives polarized feedback, with many visitors praising the cleanliness and the friendliness of specific staff members like receptionists and nurses. However, a significant number of families report serious concerns regarding neglect, poor hygiene, slow response times for basic patient needs, and inconsistent communication from management. Families should be aware that while some report excellent care, others describe a facility that struggles with basic staffing and responsiveness.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean6.0ActivitiesN/AMeds3.0MemoryN/AComms3.0Value2.0

Strengths

  • Friendly and welcoming front desk staff
  • Clean and well-maintained facility environment
  • Attentive and professional nursing care for some residents
  • Helpful and informative guest services

Concerns

  • Neglect and poor hygiene (soiled linens, lack of bathing) (mentioned by 9 reviewers)
  • Slow or non-existent response to call bells/patient needs (mentioned by 6 reviewers)
  • Poor food quality and inconsistent meal service (mentioned by 5 reviewers)
  • Lack of communication from management regarding patient health (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2344.02022(23)3.72023(51)4.12024(63)4.22025(66)4.62026(5)

Distribution · 208 analyzed

5
125
4
29
3
21
2
9
1
24

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that your team is very active in responding to online feedback; how do you use that communication loop to address specific family concerns regarding a loved one's care?
  • 2Could you walk me through your facility's protocol for ensuring consistent hygiene and timely assistance with call bells, especially during evening or weekend shifts?
  • 3With 141 residents, how does your team ensure that each individual receives personalized attention regarding their daily grooming and linen changes?
  • 4I see that dining is an area you are working on; could you describe how you accommodate personal dietary preferences and ensure that meal service is consistent for every resident?
  • 5Given the recent state citations, what specific steps has the leadership team taken to improve oversight and ensure higher standards of daily care?
  • 6How do you keep families updated on changes in a resident's health status, and what is the best way for us to reach a manager if we have questions about our loved one's medical plan?

Personalized based on this facility's data


Key Review Excerpts

The aid assigned to me wouldn’t even “loan” me a walker to to walk 2 feet to the bathroom. Instead she insisted on using a bed pan after which I was forced to lay there exposed, shivering and drenched in my own urine for FOUR hours until fresh laundry was available.

Rehab patient · 2024☆☆☆☆

My Mom was there for two weeks and today I had to change my perspective. A nurse named Meredith is an Angel, she was very professional and thorough, she made no excuses and her attitude reflected sincerity to resolve whatever the concern from every angle.

Long-term resident's family · 2025★★★★

The main thing is the place is just barely at basic. One can tell it’s a money grab; those who own/oper

Family member · 2024★★★☆☆
Source: 249 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.87hrs
OK
Registered nurses for medical care
Total Nursing
3.71hrs
90%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.4%
Better than Avg
Here
6.4%
US
19.5%
MD
16.6%
Baltimore
17.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MD
92.1%
Baltimore
90.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.9%
Mixed vs Avgs
Here
14.9%
US
12.1%
MD
22.2%
Baltimore
23.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.8%
Mixed vs Avgs
Here
17.8%
US
15.3%
MD
24.5%
Baltimore
25.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.3%
Mixed vs Avgs
Here
15.3%
US
14.4%
MD
21.5%
Baltimore
22.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.2%
Mixed vs Avgs
Here
20.2%
US
19.4%
MD
25.1%
Baltimore
26.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
81.8%
MD
78.7%
Baltimore
75.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
79.7%
MD
80.6%
Baltimore
79.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
MD
1.3%
Baltimore
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (18.9)
3 complaint-triggered

This facility shows concerning patterns with families filing complaint reports about potential financial misconduct and abuse reporting failures in 2024. The most recurring issues span care planning and treatment quality, staff training problems, and building safety violations across all three surveys. While all 66 deficiencies have correction dates, the persistence of similar problems—particularly with care planning, nursing supervision, and facility maintenance—suggests ongoing operational challenges that families should investigate thoroughly during visits.

Dec 12, 2024Routine
16
0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0922Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 12, 2024Complaint
3
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Dec 23, 2019Routine
17
0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0030Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0921Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Aug 6, 2018Routine
30
0574Potential for harm · PatternCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0921Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0923Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Future Care Old Court

Organization Type

for profit

Chain Affiliation

Chain Name

Future Care/lifebridge Health

Chain Size

18 facilities nationwide

Chain avg rating: 3.6/5 · Rank 10 of 17

Ownership & Management

Owners

Futurecare Old Court, INC.

Owner · Organization

60%

Practice Dynamics, INC

Owner · Organization

40%

Lifebridge Investments, INC

Owner (parent company) · Organization

40%

Alvin Powers Residuary Trust Fbo Jeffrey Powers

Owner (parent company) · Organization

Alvin Powers Residuary Trust Fbo Mark Powers

Owner (parent company) · Organization

Attman, Jeffrey

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Gilden, Shellye

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Levitas, Wende

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Attman, GaryOfficer / DirectorAttman, LeonardOfficer / DirectorFinglass, BrianOfficer / DirectorSpadaro, JohnOfficer / DirectorFuture Care Health and Management of Old Court INCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call