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Nursing HomeMedicaid Top Rated

Future Care Chesapeake

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy programs. Still worth an in-person visit.

305 College Parkway, Arnold, MD 21012152 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 300 Google reviews

5
4
3
2
1
Future Care Chesapeake Nursing Home in Arnold, MD — Street View
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What this means for your family

FutureCare Chesapeake is highly regarded for its physical therapy outcomes, making it a strong candidate for short-term rehab. However, families should be aware of significant inconsistencies in daily care, particularly regarding call-button response times and hygiene. We strongly recommend visiting during off-hours and weekends to observe staffing levels before making a decision.

Google Reviews

Google Reviews

300 reviews on Google
FutureCare Chesapeake receives high praise for its physical therapy and rehabilitation programs, with many families noting significant recovery progress for their loved ones. However, the facility faces recurring, serious complaints regarding understaffing, slow response times to call buttons, and hygiene issues such as lingering odors and cleanliness lapses. While many staff members are described as kind and professional, the inconsistency in care quality is a major point of contention among families.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean4.0Activities7.0Meds3.0MemoryN/AComms4.0Value2.0

Strengths

  • Highly effective physical and occupational therapy programs
  • Warm, professional, and dedicated nursing staff
  • Clean and inviting facility aesthetic
  • Strong communication from specific admissions and care team members

Concerns

  • Slow response times to call buttons and patient requests (mentioned by 9 reviewers)
  • Hygiene and cleanliness issues (lingering odors, dirty rooms/linens) (mentioned by 7 reviewers)
  • Understaffing leading to neglect of basic needs (toileting, changing) (mentioned by 6 reviewers)
  • Poor communication and unresponsiveness from leadership/administration (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2344.02023(48)4.52024(39)4.32025(55)5.02026(7)

Distribution · 149 analyzed

5
105
4
16
3
10
2
4
1
14

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
  • 2With the therapy programs being such a highlight here, how do you integrate those physical and occupational therapy goals into the resident's daily routine?
  • 3We understand that timely assistance is vital; what is the current process for ensuring call buttons are answered promptly, especially during peak hours?
  • 4Could you walk us through your daily housekeeping schedule and how you maintain room cleanliness and hygiene standards throughout the week?
  • 5How does your leadership team stay accessible to families, and what is the best way for us to communicate with you regarding our loved one's care needs?
  • 6Given the importance of medication management, what steps do you take to ensure accuracy and consistency for residents with complex health needs?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy department and nursing staff are exceptional! She could barely stand and was a fall risk when she arrived. Within a few weeks she was walking again with her walker and was confident in her ability to move around.

Long-term resident's family · 2024★★★★★

The level of neglect and lack of care is absolutely unacceptable. I would never recommend this facility to anyone.

Grandchild of resident · 2025☆☆☆☆

The staff is over worked, but all do a terrific job in difficult circumstances.

Spouse of resident · 2024★★★★★
Source: 300 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
4.40hrs
OK
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (18.9)
4 complaint-triggered

Future Care Chesapeake has significant recurring issues across three surveys, with families filing complaints about daily care assistance, pest control, medication management, and medical records. The facility shows persistent problems with fire safety systems, care planning, and medication management that appear in multiple inspections from 2018 through 2024. While all deficiencies show correction dates, the pattern of recurring issues in core care areas warrants careful consideration during your visit.

Feb 4, 2026Routine
4
0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 20, 2024Routine
18
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0331Potential for harm · IsolatedCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0791Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Sep 20, 2024Complaint
4
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Aug 22, 2019Routine
10
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Apr 17, 2018Routine
4
0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Future Care Chesapeake

Organization Type

for profit

Chain Affiliation

Chain Name

Future Care/lifebridge Health

Chain Size

18 facilities nationwide

Chain avg rating: 3.6/5 · Rank 3 of 17 (Best)

Ownership & Management

Owners

Jeffrey Attmon Trust Ua Dtd 122686 Attmon Phyllis Ttee

Owner · Organization

8%

Powers, Mark

Owner

10%

Alvin Powers Residuary Trust Fbo Jeffrey Powers

Owner · Organization

Alvin Powers Residuary Trust Fbo Mark Powers

Owner · Organization

Leonard J Attman Tr Ua Fbo Wende Attman Phyllis Ttee

Owner · Organization

Shellye Attman Gilden Tr Ua Dtd Attman Phyllis Ttee

Owner · Organization

Attman, Gary

Owner

Attman, Leonard

Owner

Attman, Jeffrey

Owner (parent company)

Gilden, Shellye

Owner (parent company)

Levitas, Wende

Owner (parent company)

Powers, Jeffrey

Owner (parent company)

Powers, Mark

Owner (parent company)

Key personnel

Attman, GaryOfficer / DirectorAttman, LeonardOfficer / DirectorFinglass, BrianOfficer / DirectorFuture Care Health and Management CorporationManagerFuture Care Health and Management of Chesapeake INCManager
Source: Medicare provider data

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References & Resources

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