Fulton Manor Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 10)
- High staff turnover (86%)
- High RN turnover (100%)
Bottom 25% in MO · Critically understaffed (RN) · Very high staff turnover · Worst in JUCKETTE FAMILY HOMES chain · No penalties on record
What this means for your family
While the facility's small size and pet-friendly policy are appealing, the recent reports of medication errors and poor staff responsiveness are significant red flags. If you are considering this facility, we strongly recommend conducting unannounced visits during evening hours to observe staff attentiveness and medication administration protocols firsthand.
Google Reviews
Google Reviews
5 reviews on Google“Fulton Manor Care Center receives polarized feedback, with recent reviews highlighting a stark divide between successful rehabilitation experiences and significant operational failures. While some families appreciate the smaller facility size and pet-friendly policy, others report serious concerns regarding medication administration, staff responsiveness, and food quality.”
Quality Themes
Tap a score for detailsStrengths
- Small, intimate facility size
- Effective physical therapy programs
- Pet-friendly environment
- Friendly staff interactions (noted by some)
Concerns
- Inconsistent medication administration and delays (mentioned by 2 reviewers)
- Slow or non-existent staff response to call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since this is such an intimate, 52-resident community, how do you ensure that every resident's specific daily routine and personal preferences are being met?
- 2What specific protocols are in place to ensure that medication is administered accurately and on a strict schedule for every resident?
- 3How do the caregivers prioritize responding to call lights, especially during busy shift changes or overnight hours?
- 4We've heard great things about your physical therapy programs; could you tell us more about how those are integrated into a resident's weekly schedule?
- 5How does the facility handle communication with families regarding changes in a resident's health or daily well-being?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting physicians and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My mom loves this place, she's doing physical therapy and doing very well. It only houses about 80 people, which to me is awesome, you can interact better with the clients.”
“The person who gives out meds every night is different and they never give my mom meds on time. The nurses never come when you call the light for them either.”
“You won't find kinder people who know their stuff and truly care about your loved ones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fulton Manor has concerning patterns with 69 deficiencies across recent surveys, including multiple family complaints about abuse and neglect protection. Issues persistently recur in care planning, infection control, and medication management across multiple years. Most recent surveys from 2025 found serious problems with nursing staffing levels and medication error rates exceeding 5%, though the facility reports corrections for all cited deficiencies.
Apr 27, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 4, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Jan 30, 2025Routine24
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jan 30, 2025Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Dec 12, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 12, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Ownership & Operations
Who Operates This Facility
Fulton Manor Care Center
for profit
Chain Affiliation
Juckette Family Homes
6 facilities nationwide
Chain avg rating: 2.0/5 · Rank 5 of 6 (Worst)
Ownership & Management
Owners
Fulton Manor INC
Owner · Organization
Juckette, Joyce E
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit fulton-manor.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.