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Nursing HomeMedicaid Investigative

Fulton Manor Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

520 Manor Drive, Fulton, MO 6525152 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 5 Google reviews

5
4
3
2
1
Fulton Manor Care Center Nursing Home in Fulton, MO — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (19 vs median 10)
  • High staff turnover (86%)
  • High RN turnover (100%)

Bottom 25% in MO · Critically understaffed (RN) · Very high staff turnover · Worst in JUCKETTE FAMILY HOMES chain · No penalties on record

Source: Medicare data

What this means for your family

While the facility's small size and pet-friendly policy are appealing, the recent reports of medication errors and poor staff responsiveness are significant red flags. If you are considering this facility, we strongly recommend conducting unannounced visits during evening hours to observe staff attentiveness and medication administration protocols firsthand.

Google Reviews

Google Reviews

5 reviews on Google
Fulton Manor Care Center receives polarized feedback, with recent reviews highlighting a stark divide between successful rehabilitation experiences and significant operational failures. While some families appreciate the smaller facility size and pet-friendly policy, others report serious concerns regarding medication administration, staff responsiveness, and food quality.

Quality Themes

Tap a score for details
Food1.0Staff5.0CleanN/AActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Small, intimate facility size
  • Effective physical therapy programs
  • Pet-friendly environment
  • Friendly staff interactions (noted by some)

Concerns

  • Inconsistent medication administration and delays (mentioned by 2 reviewers)
  • Slow or non-existent staff response to call lights (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(2)1.02019(2)5.02024(2)1.02025(1)

Distribution · 7 analyzed

5
4
4
0
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since this is such an intimate, 52-resident community, how do you ensure that every resident's specific daily routine and personal preferences are being met?
  • 2What specific protocols are in place to ensure that medication is administered accurately and on a strict schedule for every resident?
  • 3How do the caregivers prioritize responding to call lights, especially during busy shift changes or overnight hours?
  • 4We've heard great things about your physical therapy programs; could you tell us more about how those are integrated into a resident's weekly schedule?
  • 5How does the facility handle communication with families regarding changes in a resident's health or daily well-being?
  • 6In the event of a medical emergency after hours, what is the immediate process for contacting physicians and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

My mom loves this place, she's doing physical therapy and doing very well. It only houses about 80 people, which to me is awesome, you can interact better with the clients.

Long-term resident's family · 2024★★★★★

The person who gives out meds every night is different and they never give my mom meds on time. The nurses never come when you call the light for them either.

Long-term resident's family · 2025☆☆☆☆

You won't find kinder people who know their stuff and truly care about your loved ones.

Family member · 2015★★★★★
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.09hrs
12%
Registered nurses for medical care
Total Nursing
3.53hrs
86%
All nurses + aides combined
Staff Turnover
85%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MO
84.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
19.4%
MO
17.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MO
90.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
19.5%
MO
25.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.1%
Mixed vs Avgs
Here
23.1%
US
15.5%
MO
23.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
15.3%
MO
18.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
MO
63.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MO
65.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.0%
Worse than Avg
Here
4.0%
US
1.6%
MO
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
Well above state avg (12.0)
8 complaint-triggered

Fulton Manor has concerning patterns with 69 deficiencies across recent surveys, including multiple family complaints about abuse and neglect protection. Issues persistently recur in care planning, infection control, and medication management across multiple years. Most recent surveys from 2025 found serious problems with nursing staffing levels and medication error rates exceeding 5%, though the facility reports corrections for all cited deficiencies.

Apr 27, 2026Complaint
2
0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 4, 2025Complaint
1
0606Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Jan 30, 2025Routine
24
0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0881Minimal · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Jan 30, 2025Complaint
1
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Dec 12, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Aug 12, 2024Complaint
1
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fulton Manor Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Juckette Family Homes

Chain Size

6 facilities nationwide

Chain avg rating: 2.0/5 · Rank 5 of 6 (Worst)

Ownership & Management

Owners

Fulton Manor INC

Owner · Organization

Juckette, Joyce E

Owner

Key personnel

Kirkpatrick, JoannW-2 Managing EmployeeStadtmueller, DavidW-2 Managing EmployeeJuckette, HollyOfficer / DirectorJuckette, Joyce EOfficer / DirectorNeuroth, TeriOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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