Assisted Living

Frontier St. Elias Evergreen

Name: Public quality & inspection record for Frontier St. Elias Evergreen
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention friendly and compassionate staff. Schedule a visit to confirm the fit.

1015 Evergreen Street, Fairbanks, AK 99709|Reported capacity: 12|Licensed & active

Google rating

4.1/5

based on 13 Google reviews

(907) 328-2200 Directions Website

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What this means for your family

Public Google reviewers rate Frontier St. Elias Evergreen highly. Reviewers highlight: friendly and compassionate staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

17 public Google reviews available

Frontier St. Elias Evergreen is generally praised for its compassionate, friendly staff and clean, positive atmosphere. However, recent reviews highlight significant concerns regarding administrative accountability, specifically regarding the failure to fulfill financial promises and poor communication responsiveness.

Quality Themes

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Strengths

Friendly and compassionate staff
Clean and well-maintained facility
Engaging activities for residents
Professional and knowledgeable management

Concerns

Poor administrative communication and responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 17 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1With such a small, intimate community of 12 residents, how do you ensure everyone stays connected and involved in the daily activities?
2It's wonderful to see how much the staff is praised for being so compassionate; how do you maintain that high level of personal care with such a close-knit group?
3What is the best way for our family to stay in regular contact with the management team regarding updates on our loved one's well-being?
4How does the facility handle medical emergencies or sudden changes in health during the overnight hours?
5We've noticed the facility is very well-maintained; what are your protocols for ensuring the common areas stay clean and comfortable for the residents?
6How do you tailor the daily activity schedule to make sure each resident's specific interests are being met?

Personalized based on this facility's data

Key Review Excerpts

“The staff is caring and compassionate, putting the resident's welfare as the first priority. My mother in-law has established true friendships with her caregivers, based on trust and love.”

Memory care family member · 2021★★★★★

“I've been visiting Frontier Assisted Living for several years now. I have always been impressed with the friendliness of the staff and cleanliness of the facilities.”

Visitor · 2021★★★★★

“$350 of resident's clothing (new with tags) went missing between their passing and when I collected their belongings. Lisa the owner promised to reimburse the value of the items that I planned to return to the store, given they were still tagged.”

Long-term resident's family · 2026★☆☆☆☆

Source: 17 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Frontier St. Elias LLC

Administrator

Lisa Defoyd

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(907) 328-2200

frontierseniors.com

lisa@frontierseniors.com

1015 Evergreen Street

Fairbanks, AK 99709

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

13 reviews from families & visitors

Official Website

Visit frontierseniors.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.