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Assisted Living

Frontier St. Elias Evergreen

Families consistently rate this highly — reviewers highlight friendly and compassionate staff. Schedule a visit to confirm the fit.

1015 Evergreen Street, Fairbanks, AK 9970912 bedsLicensed & Active
Google rating
4.0/5

based on 12 Google reviews

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Frontier St. Elias Evergreen Assisted Living in Fairbanks, AK — Street View
Street View

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What this means for your family

While the facility has a long history of providing compassionate care and engaging activities, recent administrative issues are concerning. Families should be aware of potential communication gaps and ensure that all financial or property-related agreements are documented thoroughly, as recent reports indicate a lack of follow-through from ownership.

Google Reviews

Google Reviews

12 reviews on Google
Frontier St. Elias Evergreen is generally praised for its compassionate, friendly staff and clean, positive atmosphere. However, recent reviews highlight significant concerns regarding administrative accountability, specifically regarding the failure to fulfill financial promises and poor communication responsiveness.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities10.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Friendly and compassionate staff
  • Clean and well-maintained facility
  • Engaging activities for residents
  • Professional and knowledgeable management

Concerns

  • Poor administrative communication and responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(1)1.02020(1)5.02021(7)5.02022(1)5.02024(2)1.02025(1)2.32026(3)

Distribution · 16 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small, intimate community of 12 residents, how do you ensure everyone stays connected and involved in the daily activities?
  • 2It's wonderful to see how much the staff is praised for being so compassionate; how do you maintain that high level of personal care with such a close-knit group?
  • 3What is the best way for our family to stay in regular contact with the management team regarding updates on our loved one's well-being?
  • 4How does the facility handle medical emergencies or sudden changes in health during the overnight hours?
  • 5We've noticed the facility is very well-maintained; what are your protocols for ensuring the common areas stay clean and comfortable for the residents?
  • 6How do you tailor the daily activity schedule to make sure each resident's specific interests are being met?

Personalized based on this facility's data


Key Review Excerpts

The staff is caring and compassionate, putting the resident's welfare as the first priority. My mother in-law has established true friendships with her caregivers, based on trust and love.

Memory care family member · 2021★★★★★

I've been visiting Frontier Assisted Living for several years now. I have always been impressed with the friendliness of the staff and cleanliness of the facilities.

Visitor · 2021★★★★★

$350 of resident's clothing (new with tags) went missing between their passing and when I collected their belongings. Lisa the owner promised to reimburse the value of the items that I planned to return to the store, given they were still tagged.

Long-term resident's family · 2026☆☆☆☆
Source: 12 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Frontier St. Elias LLC

Administrator

Lisa Defoyd

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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