Froh Community Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 119 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and active social environment, making it a strong candidate for those seeking a vibrant community. However, because of its popularity, families should inquire early about availability, as there is a known waiting list for residency.
Google Reviews
Google Reviews
119 reviews on Google“Froh Community Home (often referred to as Thurston Woods Village in reviews) is highly regarded for its cleanliness, friendly staff, and well-maintained grounds. Families frequently praise the facility for its compassionate care, variety of activities, and comfortable living environment for both independent and assisted residents.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and well-maintained facility
- Friendly, compassionate, and attentive staff
- Active social calendar and variety of resident activities
- Attractive, scenic grounds
Concerns
- Long waiting list for residency (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1The grounds here look so beautiful and scenic; are there specific outdoor areas or gardens where residents enjoy spending their time?
- 2I've heard wonderful things about how active the social calendar is; could you walk us through some of the favorite group activities or events that residents participate in weekly?
- 3We noticed the staff is frequently described as very compassionate and attentive; how do you support your team in maintaining that high level of personalized care?
- 4Regarding medical care, what is the protocol for managing urgent health changes or medical emergencies during the overnight hours?
- 5Since we are looking at long-term options, could you tell us more about your current availability and how the waiting list process works for new residents?
- 6We noticed there have been some recent state inspections; what specific steps has the facility taken recently to address any identified deficiencies and ensure continuous improvement?
Personalized based on this facility's data
Key Review Excerpts
“Quite possibly the cleanest nursing home I have ever been to and I've worked at some. The level of care is second to none.”
“My grandma has lived there for 5 years now. They take wonderful care of her, are very patient and attentive, and are very prompt when she lets them know about any structural issues or anything at all.”
“Thurston Woods nicest place we have seen. Activities keeps folks so busy! Therapy tops at getting people back in shape. Girls working there all so friendly and compassionate, nurses all good and attentive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed eight complaints against this facility, with the most serious involving inadequate response to alleged violations and pressure ulcer care issues. The facility shows persistent problems with fire safety systems, infection control, and medication management across multiple surveys. While all deficiencies show correction dates, the recurring nature of fire safety and infection control violations suggests ongoing operational challenges that families should investigate during visits.
May 21, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have an externally vented heating system.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 2, 2024Routine13
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Jan 30, 2024Complaint4
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Aug 2, 2023Routine16
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Aug 2, 2023Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Aug 2, 2023
$125,564
Ownership & Operations
Who Operates This Facility
Froh Community Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
119 reviews from families & visitors
Official Website
Visit thurstonwoods.org
Medicare data downloads
Original nursing home datasets
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