Friends Nursing Home
Strong Medicare quality ratings; families often praise compassionate and skilled rehabilitation/therapy teams. Still worth an in-person visit.
based on 35 Google reviews
Watch Friends Nursing Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for short-term rehabilitation and post-surgical recovery due to their highly-rated therapy and nursing teams. However, if you are planning a transition into assisted living, we recommend verifying all contractual terms in writing and ensuring you have a direct line of communication with the admissions office to avoid the administrative delays noted by other families.
Google Reviews
Google Reviews
35 reviews on Google“Families considering Friends House can expect exceptional rehabilitation services and a highly compassionate nursing staff, particularly for post-surgery and post-injury recovery. While many residents praise the strong sense of community and professional therapy teams, some families have reported significant issues with administrative communication and contract disputes during transitions of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and skilled rehabilitation/therapy teams
- Friendly and attentive nursing and CNA staff
- Responsive and knowledgeable maintenance crew
- Strong sense of community and social engagement
Concerns
- Administrative communication and responsiveness (mentioned by 3 reviewers)
- Issues with transitions and contractual obligations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your therapy and rehab teams; could you tell us more about how they work with residents to meet their mobility goals?
- 2Since your nursing and CNA staff are often described as so attentive, how do you ensure that level of care remains consistent during shift changes?
- 3What is the best way for our family to stay in regular contact with the administration to ensure we are always updated on our loved one's progress?
- 4Could you walk us through the protocols in place for handling medical emergencies or unexpected health changes during the night?
- 5We love the idea of a strong sense of community here; what kind of social activities or group engagements are available to help residents stay connected?
- 6How does the maintenance team work with residents to ensure their living spaces are always comfortable and well-kept?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy, speech therapy, and nursing teams worked together beautifully to help her regain her strength.”
“My 86 year old mom who suffers from dementia was at Friends House Rehabilitation/Nursing Home for six weeks after breaking her hip. What a wonderful place! I cannot say enough about the staff.”
“The staff was exceptionally friendly, courteous, accommodating and professionally competent. We thank you for great experience.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to findings about failure to properly report suspected abuse and neglect, with the same reporting issue cited twice in recent years. The facility shows recurring problems with fire safety systems, electrical equipment, and care planning across multiple surveys. While all deficiencies have correction dates, the pattern of repeated issues with safety systems and the complaint-triggered findings about abuse reporting warrant careful consideration during your visit.
May 14, 2025Routine19
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
May 14, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 8, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 20, 2021Routine8
Smoke Deficiencies
Construct fire resistant interior walls.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nov 21, 2019Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Nov 20, 2023
$3,904
Fine
Nov 13, 2023
$3,496
Fine
Nov 6, 2023
$3,208
Fine
Oct 30, 2023
$2,857
Fine
Oct 23, 2023
$2,447
Fine
Oct 17, 2023
$2,098
Fine
Oct 10, 2023
$1,810
Fine
Sep 18, 2023
$3,145
Ownership & Operations
Who Operates This Facility
Friends Nursing Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Brooke Grove Rehab. & Nsg Ctr
1.1 miNursing Home · Sandy Spring, MD
Jk House of Grace II
3.2 miAssisted Living · Silver Spring, MD
Jk House of Grace
3.2 miAssisted Living · Silver Spring, MD
Bedford Court
3.6 miAssisted Living · Silver Spring, MD
Alfredhouse Florence
3.7 miAssisted Living · Rockville, MD
Layhill Nursing and Rehabilitation Center
3.8 miNursing Home · Silver Spring, MD