Freedom Plaza Care Center
Limited public data on Freedom Plaza Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 115 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation, particularly due to the highly praised physical and occupational therapy teams. However, if your loved one has complex medical needs requiring frequent physician intervention, you should closely monitor the responsiveness of the medical staff to ensure doctors are attending to changes in condition.
Google Reviews
Google Reviews
115 reviews analyzed“Families considering Freedom Plaza Care Center can expect high-quality rehabilitation and skilled nursing care, with many reviewers specifically praising the compassion and professionalism of the nursing and CNA staff. While the food quality and cleanliness are frequently highlighted as strengths, some families have raised concerns regarding staffing levels and communication with doctors during critical care periods.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing and CNA staff
- High-quality rehabilitation and physical therapy services
- Clean and well-maintained facility
- Delicious and varied dining options
Concerns
- Understaffing affecting therapy time
- Delays in medical intervention or doctor communication
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you foster that culture of care among your team?
- 2The dining options mentioned in reviews sound lovely—could you tell us more about how the daily menus are planned and how much variety there is?
- 3Since physical therapy is a known strength here, how do you ensure residents get consistent, dedicated time with therapists every day?
- 4In the event of a medical change or an urgent need for a doctor's consultation, what is the specific process for ensuring timely communication?
- 5What kind of social activities or group outings are available to keep residents engaged and connected with one another?
- 6How does the facility maintain such a high standard of cleanliness and upkeep throughout the resident living areas?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, CNAs, and doctors were not only knowledgeable but also compassionate. They always took the time to help my mom understand her condition.”
“The food was really excellent, the dietician met with me to determine my nitritional needs post ankle surgery.”
“The nurses (Debra, Michelle, Arsenio!! ) and the CNAs. The therapists were excellent, too. I would come and would come back here if I need any more rehab down the line.”
Inspection History
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jan 27, 2026Other
During observation while on tour on January 27, 2026, the kitchen appliances were observed on casters (wheels). This appliance did not appear to have a restraint chain or any other restraint apparatus that would prevent strain breakage of the gas connection. The Director of Maintenance confirmed there was no restraint chain or any other restraint apparatus on the appliances
Based on observation and document review, the facility failed to ensure the patient corridors were in good working condition. Failing to maintain doors could cause harm to patients and/or staff during an emergency
Jan 13, 2026ComplaintCleanReport
This complaint survey was conducted from January 13, 2026, to investigate complaints: 00153781, 00154023, and 2278310. No deficiencies were cited.
Nov 12, 2025ComplaintCleanReport
The onsite complaint survey was conducted on November 12, 2025 and investigated complaints #00148879 and 00148942There were no deficiencies noted.
Oct 24, 2025ComplaintCleanReport
The Risk-Based complaint survey was conducted on October 24, 2025, for investigation of intakes # az00161303 (2278286), az00180134 (2278298), az00181919 (2278299). There was no deficiencies cited.
Oct 15, 2025ComplaintCleanReport
The onsite complaint survey was conducted on October 15, 2025 and investigated complaints #00147533. There were no deficiencies noted.
Jun 25, 2025ComplaintCleanReport
A complaint survey was conducted on June 25, 2025 for the investigation of intakes #'s: AZ00171677 and AZ00190992. There were no deficiencies cited.
Jun 3, 2025ComplaintCleanReport
A complaint survey was conducted on June 3, 2025 for the investigation of intakes #'s: 00109089 There were no deficiencies cited.
Apr 15, 2025ComplaintCleanReport
A complaint survey was conducted on April 15, 2025 for the investigation of intake #00126429, AZ00224141, . There were no deficiencies cited.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
115 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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