Strong Medicare quality ratings; public reviewers often praise welcoming and inclusive resident community. Still worth an in-person visit.
based on 20 Google reviews

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Franke Health Care Center has a strong overall Medicare rating. Public reviewers frequently mention: welcoming and inclusive resident community and well-maintained physical facility. Review the component ratings and current source records before deciding.
Franke Health Care Center receives highly polarized feedback, with residents of the independent living community reporting a positive, welcoming environment, while families of rehab and skilled nursing patients report significant concerns regarding neglect and staff apathy. Critical issues include inconsistent hygiene standards, such as failure to change briefs, and a perceived lack of compassion among nursing staff in the medical units. Families considering this facility should be aware of the stark contrast between the social atmosphere and the clinical care provided.
Quality Themes
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Concerns
Rating Trends
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Distribution · 20 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Franke has a team approach to treatment and addressed all of her issues, making progress with several health concerns she’s had for years.”
“Nurses spend more time socializing with each other than caring for patients. Some CNAs were amazing and compassionate, others were cold. My mom developed bed sores and nothing was done about her chronic upset stomach.”
“The residents who wear diapers, are not changed regularly and are soiled for the next shift. The staff don't properly train employees.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
5
measures
1
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Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Franke Health Care Center shows a moderate compliance record with 10 deficiencies across recent inspections, all corrected by the facility. The most recurring issues involve medication management (appearing in two surveys), resident rights, and care planning. Recent 2025 findings focused on food safety and waste disposal. While deficiencies span multiple care areas, the facility has consistently addressed identified problems, and no complaints from families triggered additional inspections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Franke Health Care Center
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit frankeatseaside.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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