Fox Run Manor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 51 Google reviews

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What this means for your family
Fox Run Manor is highly regarded for its physical therapy department and engaging activity schedule, making it a strong candidate for short-term rehab. However, families must be vigilant regarding medication management and call-light response times; we strongly recommend establishing a clear communication plan with the nursing supervisor upon admission.
Google Reviews
Google Reviews
51 reviews on Google“Fox Run Manor presents a polarized experience, with recent reviews highlighting significant improvements under new management alongside persistent, long-standing concerns regarding staffing levels. While many families praise the physical beauty of the facility and the effectiveness of the therapy department, others report critical failures in medication administration, slow response times to call lights, and inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Visually appealing and well-maintained facility
- Engaging activities and community programs
- Compassionate hospice and end-of-life care
Concerns
- Chronic understaffing leading to long wait times for call lights (mentioned by 7 reviewers)
- Delayed or missed administration of pain medication (mentioned by 3 reviewers)
- Poor quality or cold food service (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed Fox Run Manor has a very active community program; could you walk me through what a typical week of activities looks like for residents?
- 2Given the importance of timely care, what is your current process for monitoring and responding to call lights during peak hours?
- 3I understand that medication management is critical; what protocols do you have in place to ensure that pain medication is administered consistently and on schedule?
- 4I see that your physical therapy team is highly regarded; how do you coordinate their services with the daily nursing care provided to residents?
- 5Regarding the dining experience, what steps are you taking to improve the quality and temperature of meals served to residents?
- 6I noticed the facility is very well-maintained; how do you balance that physical upkeep with ensuring there is enough staff available to provide personalized attention to each resident?
Personalized based on this facility's data
Key Review Excerpts
“The one star is for the physical therapy staff, they are AWESOME. very caring and listen to what you are telling them.”
“The nurses and other staff we so kind, and the medical staff showed great skill and attention to my mom's unique needs. It's clear that their work is not just a job, it's a calling.”
“The weekend was definitely a lot quieter. The facility did not offer rehab facilities over weekend or actually any afternoon.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, with concerning issues in basic care quality, infection control, and resident rights. The facility shows recurring problems with infection prevention programs appearing across five separate surveys, daily care assistance deficiencies, and care planning failures. While most violations are reportedly corrected, the pattern of repeated complaints and similar deficiencies suggests ongoing care challenges that warrant careful consideration during your visit.
May 1, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 27, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 15, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 10, 2024Routine21
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 17, 2023Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Sep 13, 2023Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Fox Run Manor
for profit
Chain Affiliation
Hcf Management
22 facilities nationwide
Chain avg rating: 3.4/5 · Rank 19 of 22
Ownership & Management
Owners
Hcf Operations, INC
Owner · Organization
Chad M. Unverferth 12-14-11 Irrv Grantor Tr
Owner (parent company) · Organization
David V. Unverferth 12-14-11 Irrv Grantor Tr
Owner (parent company) · Organization
Hcf, INC
Owner (parent company) · Organization
Jeffrey L. Unverferth 12-14-11 Irrv Grantor Tr
Owner (parent company) · Organization
Joann C. Unverferth 12-29-04 Revocable Trust
Owner (parent company) · Organization
Joann C. Unverferth 123112 Irrevocable Trust, Fbo Kendra M. Unverferth
Owner (parent company) · Organization
Joann C. Unverferth 123112 Irrevocable Trust, Fbo Kerri a. Romes
Owner (parent company) · Organization
Joann C. Unverferth 123112 Irrevocable Trust, Fbo Kevan R. Unverferth
Owner (parent company) · Organization
Joann C. Unverferth 123112 Irrevocable Trust, Fbo Kristen S. Stechschu
Owner (parent company) · Organization
Joann C. Unverferth 123112 Irrevocable Trust, Fbo Kyle J. Unverferth
Owner (parent company) · Organization
Joseph L. Unverferth 12-15-11 Irrv Grantor Tr
Owner (parent company) · Organization
Lawrence G. Unverferth 12-13-11 Irrv Grantor Tr
Owner (parent company) · Organization
R. Steven Unverferth 12-14-11 Irrv Grantor Tr
Owner (parent company) · Organization
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit foxrunmanor.com
Medicare data downloads
Original nursing home datasets
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