Four Corners Regional Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 22 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 7)
- High staff turnover (51%)
- High RN turnover (75%)
Bottom 25% in UT · Below recommended RN staffing · $68,471 in fines
What this means for your family
This facility is highly regarded for its clean, modern environment and a staff that genuinely engages with residents through community activities. However, because there is a past report of missing personal items and unauthorized changes to a resident's appearance, we recommend that families clearly label all personal belongings and maintain regular, unannounced visits to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
22 reviews on Google“Four Corners Regional Care Center receives high praise for its recent facility renovations, clean environment, and a staff that many families describe as warm and attentive. While most reviewers report positive experiences with long-term care and memory support, one critical review highlights significant concerns regarding the security of personal belongings and unauthorized changes to a resident's appearance. Families considering this facility should appreciate the community-focused atmosphere but remain vigilant regarding personal property and communication with administration.”
Quality Themes
Tap a score for detailsStrengths
- Recently remodeled, clean, and well-maintained building
- Warm, friendly, and attentive nursing staff
- Strong sense of community and family-oriented culture
- Engaging activities like bingo and holiday events
Concerns
- Theft of personal belongings and lack of accountability for resident property
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent facility remodel, what specific changes have been made to the layout to better support resident safety and comfort?
- 2I noticed the facility has a strong sense of community; could you walk me through a typical week of activities and how you encourage residents to participate?
- 3With 14 recent state violations, could you share what specific steps the leadership team is taking to address these findings and improve the facility's compliance ratings?
- 4What protocols are in place to ensure the security of residents' personal belongings and to maintain accountability for items brought into their rooms?
- 5I see that you actively engage with families through online feedback; how does this open communication help you improve the quality of care provided here?
- 6How does your nursing team coordinate with local hospitals or specialists when a resident experiences an urgent medical change during the evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“My brother has been at this facility for a year now, and has received the best of care. Everyone knows him and looks out for him constantly.”
“With his loss of short term memory, the staff treats him well and is patient with him. He is very happy there and refers to it as home.”
“Don't bring your loved ones here unless you will be visiting on a daily basis to keep an eye on your loved one. Had someone cut my grandmother's hair without consent!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
7
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with one recent complaint from families triggering a January 2025 inspection that revealed serious safety hazards. The main recurring issues are medication management problems appearing in all three surveys, accident prevention and safety deficiencies, and infection control violations. While all deficiencies show correction dates, the persistence of medication and safety issues across multiple years, combined with the recent complaint-triggered inspection, suggests ongoing operational challenges families should carefully consider.
Jan 9, 2025Routine14
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Jan 9, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 15, 2023Routine7
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Jun 17, 2021Routine7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Federal Penalties
Fine
Jan 9, 2025
$68,471
Payment Denial
Jan 9, 2025
8-day denial
Ownership & Operations
Who Operates This Facility
Four Corners Regional Care Center
government
Chain Affiliation
Cascades Healthcare
20 facilities nationwide
Chain avg rating: 1.9/5 · Rank 6 of 20
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit fourcornerscare.com
Medicare data downloads
Original nursing home datasets
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