Fortuna Rehabilitation and Wellness Center, Lp
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 61 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (25 vs median 13.0)
- High staff turnover (78%)
- High RN turnover (93%)
Bottom 25% in CA · Below recommended RN staffing · Very high staff turnover · $184,576 in fines
What this means for your family
This facility offers excellent physical therapy and a very kind nursing staff that many families find comforting. However, you should proactively demand regular updates from case workers, as communication gaps have been a recurring issue for families.
Google Reviews
Google Reviews
61 reviews on Google“Families will find a highly compassionate nursing and therapy team, with many reviewers praising the PT/OT programs and the kindness of the CNAs. However, there are significant concerns regarding communication from management and occasional issues with facility odors and food quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy programs
- Clean and welcoming environment
- Friendly and helpful CNAs
Concerns
- Poor communication from case workers and management (mentioned by 2 reviewers)
- Subpar food quality (mentioned by 2 reviewers)
- Unpleasant facility odors
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
The owner uses templated, boilerplate language that focuses on the facility's mission statement rather than addressing specific complaints. Responses often pivot to privacy regulations or general service goals instead of acknowledging the reviewer's actual experience.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy programs; could you tell us more about how those are tailored to each resident's recovery goals?
- 2How does the management team ensure that families are kept updated and informed about changes in a resident's care plan?
- 3What steps are being taken to ensure the dining experience is both nutritious and enjoyable for all residents?
- 4Could you describe your protocol for handling medical emergencies or sudden changes in health during the night shift?
- 5What kind of daily activities or social events are organized to help residents stay engaged and connected with one another?
- 6How does the facility maintain a fresh and comfortable environment for the residents throughout the building?
Personalized based on this facility's data
Key Review Excerpts
“Your family of nurses & C N A' S helped his recovery speed along . He is now back at him & will continue to improve because of your expertise and knowledge of what you were all trained to do.”
“The facility is pretty clean and staff are attentive to Dad's needs while he is there getting stronger before he comes home. They have a really good PT program.”
“The LVNS ARE RUDEEEEE, my dad is in this place, and not once twice, but more than 3 times, I have seen the cnas get treated like crap…. By the Lvns…”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fortuna Rehabilitation has faced serious ongoing safety issues, with families filing 29 complaints that triggered federal inspections. The facility shows persistent problems with accident prevention and safety supervision, medication management, and abuse prevention and reporting. Recent complaints through 2026 indicate these safety concerns continue, though the facility reports correcting deficiencies when cited.
Mar 6, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 26, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jan 29, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jan 23, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 23, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 24, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Jan 8, 2025
$28,730
Fine
Aug 15, 2024
$88,386
Fine
Jul 13, 2023
$67,460
Ownership & Operations
Who Operates This Facility
Fortuna Rehabilitation and Wellness Center, Lp
for profit
Chain Affiliation
Corporate Interface Services
41 facilities nationwide
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Sequoia Springs Senior Living Community
< 1 miAssisted Living · Fortuna, CA
First Choice Care Home
< 1 miAssisted Living · Fortuna, CA
Aguilar Manor
9.9 miAssisted Living · Eureka, CA
Seaview Rehabilitation & Wellness Center, Lp
10.3 miNursing Home · Eureka, CA