Forest Grove Post Acute
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 76 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy department and compassionate nursing staff, making it a strong candidate for post-surgical recovery. However, families should be aware of recurring issues with communication and food quality; we recommend scheduling unannounced visits and clarifying how the facility handles care coordination with family members.
Google Reviews
Google Reviews
76 reviews on Google“Forest Grove Post Acute receives high praise for its physical therapy team and dedicated nursing staff, with many patients reporting successful recoveries and compassionate care. However, some families and residents report significant concerns regarding inconsistent communication, occasional understaffing, and issues with food quality and facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, attentive, and compassionate nursing staff
- Clean and well-maintained facility
- Strong, responsive administrative leadership
Concerns
- Inconsistent communication between staff and family members (mentioned by 4 reviewers)
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Poor food quality and menu preparation (mentioned by 3 reviewers)
- Lack of professional conduct or responsiveness from specific staff members (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your leadership team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2Since therapy services are a noted strength here, how do you coordinate those sessions with the nursing staff to ensure my loved one stays on track with their recovery goals?
- 3We understand that communication can sometimes be a challenge in busy facilities; what is the best way for our family to stay updated on our loved one’s care and daily status?
- 4Given that staffing levels can fluctuate, what is your process for ensuring that residents receive timely assistance when they press their call light?
- 5We’ve heard mixed feedback regarding the dining experience; could you walk us through how you manage menu variety and accommodate specific dietary preferences or nutritional needs?
- 6In the event of a medical emergency or a sudden change in health, what is your protocol for notifying family members and coordinating with our primary care physicians?
Personalized based on this facility's data
Key Review Excerpts
“My physical therapists Mike, Sarah and Monica are so nice, funny and so good at what they do! I was hardly able to sit up in bed and now I'm walking the halls with assistance!”
“I'm a close relative of someone staying here. As a daily visitor I appreciate the inviting nature of the facility. And though I visit often, it's always unannounced and so I have a sense of how the staff performs 'when no one is looking'.”
“I want to give the facility 5/5... but the poor communication makes impossible. Kitchen 3/5 stars, because the breakfast/lunch person can't cook proteins... the are overcooked and dry, sometimes so dry you almost choke.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering 9 deficiencies across recent surveys, with concerning patterns in wound care, staff training, and medication management. Issues span from 2019 to 2025, indicating ongoing problems rather than isolated incidents. Key recurring problems include pressure ulcer prevention, nurse aide supervision, proper medication labeling, and resident rights violations. While the facility has provided correction dates for all deficiencies, the persistent nature of complaints and repeat violations in critical care areas warrant careful consideration during any visit.
Jul 25, 2025Routine4
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Dec 18, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 14, 2024Complaint7
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 14, 2024Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Oct 6, 2023Complaint1
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Jul 16, 2019Routine18
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Forest Grove Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 64 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit forestgrovepa.com
Medicare data downloads
Original nursing home datasets
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