Foothills Transitional Care and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 98 Google reviews

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What this means for your family
This facility has seen a significant increase in positive feedback recently, particularly regarding their therapy department and new leadership. However, because of the historical and recent reports of hygiene issues and poor food quality, I strongly recommend visiting during a weekend or evening to observe the facility's cleanliness and staffing responsiveness firsthand.
Google Reviews
Google Reviews
98 reviews on Google“Foothills Transitional Care and Rehabilitation receives highly polarized feedback, with a significant influx of positive reviews in 2025 praising the therapy team, facility renovations, and compassionate nursing staff. However, a recurring pattern of critical reviews highlights serious concerns regarding poor food quality, hygiene issues, and occasional neglect or dismissive behavior from staff. Families should be aware that while many report excellent recovery outcomes, others have experienced significant communication breakdowns and facility maintenance issues.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Compassionate and attentive nursing staff
- Recent facility renovations and clean environment
- Supportive and approachable administrative leadership
Concerns
- Poor quality, cold, or unappealing food (mentioned by 5 reviewers)
- Unpleasant odors and cleanliness issues (mentioned by 4 reviewers)
- Staff rudeness or dismissive attitude toward families (mentioned by 3 reviewers)
- Inadequate response to call buttons or patient needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 103 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has undergone recent renovations; how do these updates specifically enhance the daily living environment and comfort for residents?
- 2Could you walk me through the current dining program and how you ensure that meals are both nutritious and appealing to residents' individual preferences?
- 3Given the importance of timely assistance, what is your current process for monitoring and responding to call lights to ensure residents feel supported throughout the day?
- 4I see that your administrative team is very approachable; how do you foster open communication with families when they have questions or concerns about their loved one's care?
- 5How does your team coordinate medication management to ensure accuracy, and what steps do you take to keep families informed about any changes to a resident's medical plan?
- 6I noticed your therapy team is highly regarded; how do they collaborate with nursing staff to ensure a resident's rehabilitation goals are integrated into their daily routine?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother, who had dementia, was at this facility for over 2 years. The staff adopted her as their own. They went above and beyond to provide her with great care and love.”
“I arrived at Foothills totally dependent with two broken femurs. In just over two weeks I progressed to returning home. Each and every staff I encountered went above and beyond their job in meeting my needs.”
“The food was absolutely amazing—fresh, healthy, and delicious. It was clear that a lot of thought and care went into preparing meals that supported healing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaints that triggered 7 deficiencies, including recent issues in February 2025 involving accident prevention and food safety. The most recurring problems involve food handling and safety, resident rights, and accident prevention. While most deficiencies show correction dates, the facility continues to have repeat violations in key areas like food safety across multiple years, suggesting ongoing challenges with maintaining consistent compliance standards.
Feb 18, 2025Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Environmental Deficiencies
Keep all essential equipment working safely.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jan 10, 2024Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Aug 11, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 12, 2020Routine4
Egress Deficiencies
Install proper backup exit lighting.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 16, 2019Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Federal Penalties
Fine
Feb 18, 2025
$9,982
Fine
Aug 11, 2023
$7,901
Ownership & Operations
Who Operates This Facility
Foothills Transitional Care and Rehabilitation
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 161 of 328
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rocky Top Healthcare LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
98 reviews from families & visitors
Official Website
Visit foothillstransitionalcare.com
Medicare data downloads
Original nursing home datasets
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