Folkston Park Care and Rehabilitation Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 25 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (16 vs median 5.0)
- High staff turnover (64%)
- High RN turnover (100%)
Bottom 25% in GA · Critically understaffed (RN) · Worst in BEACON HEALTH MANAGEMENT chain · No penalties on record
What this means for your family
While recent reviews suggest that new management has significantly improved the facility's atmosphere and staff responsiveness, the history of severe neglect and medication errors is concerning. If you consider this facility, conduct a thorough tour and specifically ask to see the current protocols for medication administration and how they prevent the loss of personal property.
Google Reviews
Google Reviews
25 reviews on Google“Folkston Park Care and Rehabilitation Center has experienced significant volatility, with recent reviews highlighting a positive shift under new management compared to severe historical allegations of neglect. While recent visitors praise improved staff attentiveness and responsiveness, long-term concerns regarding patient safety, hygiene, and medication errors remain a critical point of contention for many families.”
Quality Themes
Tap a score for detailsStrengths
- Improved responsiveness under new management
- Welcoming atmosphere for visitors
- Attentive staff interactions in recent months
Concerns
- Severe neglect including bed sores and hygiene issues (mentioned by 3 reviewers)
- Medication management errors and missing medications (mentioned by 2 reviewers)
- Theft of resident personal property and cash (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I understand the facility is under new management; what specific changes have you implemented recently to improve the quality of care and staff responsiveness?
- 2Given the concerns regarding medication management, could you walk me through the specific protocols and double-check systems you have in place to ensure residents receive the correct dosages on time?
- 3How does the facility approach preventative skin care and hygiene monitoring to ensure residents remain comfortable and healthy?
- 4What security measures are currently in place to protect residents' personal property and cash within their rooms?
- 5With the recent focus on improving the atmosphere for visitors, what kind of daily activities or social programs are available to keep residents engaged and active?
- 6How do you handle medical emergencies or urgent health changes, and how quickly can families expect to be notified if a resident's condition shifts?
Personalized based on this facility's data
Key Review Excerpts
“The Nursing Home was under a different management at that time which was the worst ever. Recently a new Nursing Director by the name of Samantha Vassel had come on board and made some very positive changes at Folkston Park.”
“The management here has done a complete changeover and it shows. My mom was here years ago and now my dad and it is so much better when I went to see him this week.”
“State needs to shut them down, our dad was there for a week of hospice respite care,did a 180 turn around,when he came home he was in respiratory distress, dehydrated,his clothes was missing, Ativan was missing out of his comfort kit.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
13
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering multiple surveys, with recent 2025 reports citing serious issues with nursing staffing levels, medication management, and accident prevention. Recurring problems across surveys include infection control, safety hazards, fire safety systems, and resident rights violations. While the facility reports correcting all deficiencies, the pattern of 42 violations across 5 surveys and continued complaint-driven investigations suggests persistent operational challenges families should carefully evaluate.
Nov 18, 2025Complaint9
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 7, 2025Routine8
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
May 7, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Nov 17, 2023Complaint3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Jan 8, 2023Routine18
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 6, 2021Routine3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Folkston Park Care and Rehabilitation Center
for profit
Chain Affiliation
Beacon Health Management
13 facilities nationwide
Chain avg rating: 1.4/5 · Rank 10 of 17 (Worst)
Ownership & Management
Owners
Pww Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit folkstonnh.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.