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Nursing HomeMedicaid

Focused Care at Crane

Strong Medicare quality ratings; families often praise compassionate and caring staff. Still worth an in-person visit.

699 Campus Dr, Crane, TX 79731110 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 16 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its compassionate staff and its ability to provide a home-like atmosphere, particularly for those in the dementia unit. While the care quality appears excellent, many reviews are brief or lack detail, so you should specifically ask about dining menus and medication protocols during your tour.

Google Reviews

Google Reviews

16 reviews analyzed
Families can expect a warm, home-like environment with staff members who are frequently described as caring and becoming like family. While the facility receives high praise for its dementia care and cleanliness, many reviews lack specific details regarding dining or medical management.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities10.0MedsN/AMemory10.0CommsN/AValueN/A

Strengths

  • Compassionate and caring staff
  • Clean and well-maintained environment
  • Engaging activities for residents
  • High-quality dementia/memory care

Rating Trends

Tap a year to see what changed

2344.02018(1)1.02020(1)5.02023(10)5.02024(1)5.02025(1)4.32026(3)

Distribution

5
12
4
1
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the compassion of your team; how do you ensure that same level of personalized care is maintained during busy shifts?
  • 2Since your memory care is highly regarded, what specific types of engaging activities are planned to keep residents mentally and socially active each week?
  • 3With the facility being so well-maintained and clean, what is your routine for ensuring the resident living areas stay comfortable and hygienic?
  • 4Could you walk me through the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
  • 5What steps is the facility currently taking to increase the number of staff members available to assist residents throughout the day?
  • 6How do you involve families in the daily life and care planning of their loved ones here at Crane?

Personalized based on this facility's data


Key Review Excerpts

I have been at Focused care for 5 years. Focused Care at Crane has made me and me feel at home. The love I receive here is unmatched and has truly made my life better.

Long-term resident · 2026★★★★★

When I tell you how impressed I was with Amber that is an understatement! She is such a light and loves and cares for her patients very well.

Family member of a patient · 2025★★★★★

My grandmother in law was in the Dementia unit until she passed, great caring staff! Always made sure our needs were met and our loved one was well taken care of.

Family member of a deceased resident · 2024★★★★★
Source: 16 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.27hrs
36%
Registered nurses for medical care
Total Nursing
3.54hrs
86%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 32 measures

Medicare Rating
5/ 5
Better Than Avg

22

measures

Worse Than Avg

10

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.8%
Worse than Avg
Here
27.8%
US
15.4%
TX
9.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.8%
Worse than Avg
Here
27.8%
US
15.4%
TX
9.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
19.5%
TX
18.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
19.5%
TX
18.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.8%
Worse than Avg
Here
27.8%
US
14.4%
TX
16.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.8%
Worse than Avg
Here
27.8%
US
14.4%
TX
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
2penalties
Near state avg (9.1)
16 complaint-triggered
$42,357 in fines

Families have filed multiple complaints triggering 16 deficiencies, including serious issues with safety hazards and medication management that have persisted across surveys from 2023 to 2024. The facility shows recurring problems in three main areas: safety and accident prevention, medication handling and labeling, and food safety and nutrition services. While all deficiencies report correction dates, the pattern of repeated violations in core care areas suggests ongoing systemic challenges.

Jun 26, 2025Routine
7
0868ModerateCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 25, 2024Complaint
1
0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

May 17, 2024Complaint
2
0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Apr 25, 2024Complaint
12
0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0561ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0690ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0700ModerateCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0730ModerateCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0758ModerateCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0849ModerateCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0947ModerateCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 25, 2024Routine
14
0004ModerateCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0015ModerateCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0026ModerateCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0039ModerateCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0041ModerateCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0281ModerateCorrected

Egress Deficiencies

Install proper backup exit lighting.

0341ModerateCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0521ModerateCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0344ModerateCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0761MinorCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jun 21, 2023Complaint
1
0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Federal Penalties

Fine

Apr 25, 2024

$42,357

Payment Denial

Apr 25, 2024

24-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mcculloch County Hospital District

Organization Type

for profit

Management Company

FPACP CRANE LLC

Administrator

BRIDGET TORRES

Chain Affiliation

Chain Name

Focused Post Acute Care Partners

Chain Size

25 facilities nationwide

Chain avg rating: 2.2/5 · Rank 3 of 25

Ownership & Management

Owners

Mcculloch County Hospital District

Owner · Organization

Key personnel

Behrens, PadenManaging Control - Governing BodyDerrick, MicheleManaging Control - Governing BodyJolliff, SusanManaging Control - Governing BodyJones, TimothyManaging Control - Governing BodyKeltz, TerryManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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