Flint Hills Care and Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 22 Google reviews

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What this means for your family
While many families appreciate the facility's clean environment and friendly staff, the recent, severe reports regarding end-of-life care and the handling of medical directives are deeply concerning. If you are considering this facility, we strongly recommend meeting with the administration to discuss their protocols for DNR orders and requesting a clear plan for how they handle communication with families during critical health transitions.
Google Reviews
Google Reviews
22 reviews on Google“Flint Hills Care and Rehabilitation Center receives high praise for its compassionate staff and home-like atmosphere, with many families noting that their loved ones felt well-cared for and respected. However, recent negative reviews raise serious concerns regarding end-of-life care, communication with social services, and adherence to medical directives like DNR orders. Prospective families should weigh the facility's strong reputation for daily care against these significant reports of neglect and administrative failures.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and well-maintained facility
- Nutritious and well-regarded food service
- Strong family-oriented atmosphere
Concerns
- Serious lapses in end-of-life care and adherence to medical directives (mentioned by 2 reviewers)
- Poor communication and professional conduct from social services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that staffing levels are a priority for us, could you walk me through how your current team manages daily care needs to ensure residents get consistent attention?
- 2I noticed there have been some recent challenges regarding communication and professional follow-through; what steps are you taking to improve how your social services team updates families?
- 3We read that some families have had concerns regarding end-of-life care and following specific medical directives; what is your formal process for ensuring these wishes are strictly honored by all staff members?
- 4With medication management being a critical part of health, could you explain the safety protocols you have in place to prevent errors and ensure timely administration?
- 5We love that your facility is described as having a strong, family-oriented atmosphere; what are some of the favorite daily activities or social events that help residents feel at home here?
- 6I see you occasionally respond to feedback online; how do you use that family input to make tangible changes to the care provided at Flint Hills?
Personalized based on this facility's data
Key Review Excerpts
“The CNA's & Nurses are very friendly & comforting to my husband who had to come here after being in hospital for month and being diagnosed with several issues.”
“The administrator went out of her way to create a space where my mother could feel comfortable, and the staff often went the extra mile to try and meet her needs.”
“They even did CPR on her when she was a DNR. This place is terrible! All the staff are neglectful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing issues with families filing multiple complaint reports about basic care problems. Recurring deficiencies span safety and accident prevention, pain management, wound care, and nursing staffing adequacy. Many safety and care issues persist across multiple surveys from 2021 through 2025, indicating systemic problems that haven't been fully resolved despite correction efforts.
Jul 1, 2025Routine13
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Jul 1, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 25, 2024Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Feb 27, 2024Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 17, 2023Routine21
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Aug 7, 2023Complaint1
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Federal Penalties
Fine
Jul 1, 2025
$33,920
Fine
Aug 7, 2023
$15,512
Ownership & Operations
Who Operates This Facility
Flint Hills Care and Rehabilitation Center
for profit
Chain Affiliation
Recover-Care Healthcare
27 facilities nationwide
Chain avg rating: 2.5/5 · Rank 4 of 25
Ownership & Management
Owners
Midwest Snf Holdings LLC
Owner · Organization
Mrcmm II LLC
Owner · Organization
Bhnv 2 LLC
Owner (parent company) · Organization
Kamna Holdings LLC
Owner (parent company) · Organization
Kansas Snf Holdings LLC
Owner (parent company) · Organization
Mad Family Holdings LLC
Owner (parent company) · Organization
Natr Trust
Owner (parent company) · Organization
Nzm Holdings LLC
Owner (parent company) · Organization
Rarmna Holdings LLC
Owner (parent company) · Organization
Ratr Trust
Owner (parent company) · Organization
Recover-Care Healthcare LLC
Owner (parent company) · Organization
Rnr Holdings LLC
Owner (parent company) · Organization
Wetr Trust
Owner (parent company) · Organization
Goldstein, Avrohom
Owner (parent company)
Halberstam, Miriam
Owner (parent company)
Halberstam, Moshe
Owner (parent company)
Margulies, Zisha
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit flinthillscrc.com
Medicare data downloads
Original nursing home datasets
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