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Nursing HomeMedicaid

Flint Hills Care and Rehabilitation Center

Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.

1620 Wheeler Street, Emporia, KS 6680150 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 22 Google reviews

5
4
3
2
1
Flint Hills Care and Rehabilitation Center Nursing Home in Emporia, KS — Street View
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What this means for your family

While many families appreciate the facility's clean environment and friendly staff, the recent, severe reports regarding end-of-life care and the handling of medical directives are deeply concerning. If you are considering this facility, we strongly recommend meeting with the administration to discuss their protocols for DNR orders and requesting a clear plan for how they handle communication with families during critical health transitions.

Google Reviews

Google Reviews

22 reviews on Google
Flint Hills Care and Rehabilitation Center receives high praise for its compassionate staff and home-like atmosphere, with many families noting that their loved ones felt well-cared for and respected. However, recent negative reviews raise serious concerns regarding end-of-life care, communication with social services, and adherence to medical directives like DNR orders. Prospective families should weigh the facility's strong reputation for daily care against these significant reports of neglect and administrative failures.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities7.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and friendly nursing staff
  • Clean and well-maintained facility
  • Nutritious and well-regarded food service
  • Strong family-oriented atmosphere

Concerns

  • Serious lapses in end-of-life care and adherence to medical directives (mentioned by 2 reviewers)
  • Poor communication and professional conduct from social services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'22(1)'24(10)'26(4)

Distribution · 24 analyzed

5
17
4
3
3
0
2
0
1
4

How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that staffing levels are a priority for us, could you walk me through how your current team manages daily care needs to ensure residents get consistent attention?
  • 2I noticed there have been some recent challenges regarding communication and professional follow-through; what steps are you taking to improve how your social services team updates families?
  • 3We read that some families have had concerns regarding end-of-life care and following specific medical directives; what is your formal process for ensuring these wishes are strictly honored by all staff members?
  • 4With medication management being a critical part of health, could you explain the safety protocols you have in place to prevent errors and ensure timely administration?
  • 5We love that your facility is described as having a strong, family-oriented atmosphere; what are some of the favorite daily activities or social events that help residents feel at home here?
  • 6I see you occasionally respond to feedback online; how do you use that family input to make tangible changes to the care provided at Flint Hills?

Personalized based on this facility's data


Key Review Excerpts

The CNA's & Nurses are very friendly & comforting to my husband who had to come here after being in hospital for month and being diagnosed with several issues.

Rehab patient's spouse · 2024★★★★

The administrator went out of her way to create a space where my mother could feel comfortable, and the staff often went the extra mile to try and meet her needs.

Long-term resident's family · 2023★★★★★

They even did CPR on her when she was a DNR. This place is terrible! All the staff are neglectful.

Long-term resident's family · 2026☆☆☆☆
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
73%
Registered nurses for medical care
Total Nursing
3.65hrs
89%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility88.0%
Worse than Avg
Here
88.0%
US
12.1%
KS
6.1%
Lyon
5.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.5%
Better than Avg
Here
3.5%
US
15.4%
KS
18.1%
Lyon
16.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
15.3%
KS
17.4%
Lyon
22.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
19.4%
KS
23.0%
Lyon
24.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
KS
91.7%
Lyon
94.7%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility12.3%
Worse than Avg
Here
12.3%
US
5.3%
KS
5.0%
Lyon
5.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
KS
75.6%
Lyon
79.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility61.5%
Worse than Avg
Here
61.5%
US
79.7%
KS
73.5%
Lyon
72.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
KS
2.1%
Lyon
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
2penalties
Near state avg (10.1)
9 complaint-triggered
$49,432 in fines

This facility has significant ongoing issues with families filing multiple complaint reports about basic care problems. Recurring deficiencies span safety and accident prevention, pain management, wound care, and nursing staffing adequacy. Many safety and care issues persist across multiple surveys from 2021 through 2025, indicating systemic problems that haven't been fully resolved despite correction efforts.

Jul 1, 2025Routine
13
0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0678Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0851Minimal · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Jul 1, 2025Complaint
2
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 25, 2024Complaint
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0741Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Feb 27, 2024Complaint
4
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Aug 17, 2023Routine
21
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0281Potential for harm · WidespreadCorrected

Egress Deficiencies

Install proper backup exit lighting.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Aug 7, 2023Complaint
1
0711Immediate jeopardy · WidespreadResolved (past non-compliance)

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Federal Penalties

Fine

Jul 1, 2025

$33,920

Fine

Aug 7, 2023

$15,512

Ownership & Operations

Who Operates This Facility

Owner / Operator

Flint Hills Care and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Recover-Care Healthcare

Chain Size

27 facilities nationwide

Chain avg rating: 2.5/5 · Rank 4 of 25

Ownership & Management

Owners

Midwest Snf Holdings LLC

Owner · Organization

Mrcmm II LLC

Owner · Organization

Bhnv 2 LLC

Owner (parent company) · Organization

Kamna Holdings LLC

Owner (parent company) · Organization

Kansas Snf Holdings LLC

Owner (parent company) · Organization

Mad Family Holdings LLC

Owner (parent company) · Organization

Natr Trust

Owner (parent company) · Organization

Nzm Holdings LLC

Owner (parent company) · Organization

Rarmna Holdings LLC

Owner (parent company) · Organization

Ratr Trust

Owner (parent company) · Organization

Recover-Care Healthcare LLC

Owner (parent company) · Organization

Rnr Holdings LLC

Owner (parent company) · Organization

Wetr Trust

Owner (parent company) · Organization

Goldstein, Avrohom

Owner (parent company)

Halberstam, Miriam

Owner (parent company)

Halberstam, Moshe

Owner (parent company)

Margulies, Zisha

Owner (parent company)

Key personnel

Mrc Snf Management LLCManagerMargulies, ZishaManagerPennington, SusanManagerPetersen, MarkManagerThomas, AngieManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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