Fisher Senior Care and Rehabilitation
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 33 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and active social calendar, there are recurring, serious reports of neglect and poor weekend staffing. If you consider this facility, we strongly recommend conducting unannounced visits during weekend hours and specifically asking about their protocols for pain management and resident communication.
Google Reviews
Google Reviews
33 reviews analyzed“Fisher Senior Care and Rehabilitation receives highly polarized feedback, with many reviewers praising the facility as clean and welcoming, while others report serious concerns regarding neglect and poor communication. Families should be aware of recurring reports of understaffing, particularly on weekends, and inconsistent quality of care between rehab and long-term stays.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Engaging and full activities calendar
- Compassionate and attentive nursing staff (noted by many)
- Effective physical therapy services
Concerns
- Understaffing and poor care quality on weekends (mentioned by 2 reviewers)
- Inadequate medication management and pain relief (mentioned by 2 reviewers)
- Poor communication and difficulty reaching residents (mentioned by 2 reviewers)
- Staff unprofessionalism and lack of basic hygiene protocols (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how much the management values feedback by responding to every review; how do you typically incorporate family suggestions into the facility's daily operations?
- 2The activity calendar looks very engaging, so could you tell us more about what a typical day of social engagement looks like for the residents?
- 3Since we want to ensure everything is seamless, what specific protocols are in place to ensure medication management and pain relief are handled consistently, even during weekend shifts?
- 4How does the nursing team ensure that communication remains clear and frequent with family members, especially if we are unable to visit in person?
- 5We've heard great things about the physical therapy services here; how do the therapists work alongside the nursing staff to support a resident's rehabilitation goals?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The weekend shift is not trustworthy and the care drops way down, they are very short staffed.”
“I honestly can't believe people leave there family members here... I watched multiple cnas not use gloves and clean people up, cnas walking around on there ohones in the hallway and in residents rooms.”
“From administrative staff like Ramona, to the nursing staff (especially Dana) everyone has been so kind and accommodating.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fisher Senior Care shows a concerning pattern with 31 deficiencies across three surveys, including three complaint-triggered issues where families filed reports about safety hazards and resident rights violations. The facility has recurring problems with fire safety systems, care planning and assessment processes, and medication management. While all deficiencies show correction dates, the persistent issues across multiple surveys suggest ongoing operational challenges that families should investigate during visits.
Feb 13, 2025Routine6
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Feb 13, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Feb 22, 2024Routine10
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 22, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 27, 2023Routine12
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Ownership & Operations
Who Operates This Facility
Fisher Senior Care and Rehabilitation
for profit
Chain Affiliation
Nexcare Health Systems
20 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 20 (Best)
Ownership & Management
Owners
Robin Eisenberg 2014 Family Trust
Owner · Organization
Branscum, James
Owner
Wronski, Frank
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit fisherch.com
Medicare data downloads
Original nursing home datasets
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